Plantronics - Voyager 5200 UC (Poly) - Bluetooth Single-Ear (Monaural) Headset - USB-A Compatible to connect to your PC and/or Mac - Works with Teams, Zoom & more - Noise Canceling

The boom swivels up and down a little bit more stiffly (maybe temporarily) than older models. Otherwise, it is the same great headset I have always worn. (my 4th time with this basic style over many years of use.) I don't listen to music with it. I use it while walking the dog and listening to audiobooks or talking on the phone. Noise-canceling is fabulous. and there is often wind in my area, no one ever complains. It's so comfortable that most of the time I don't even remember it's there. It gets a 6hr and 50 minutes charge on each charge standing in the case. The charging case has its own cord to charge it up. I was worried I might need to swivel it around to put it in the case but it goes right in to the case regardless of which ear you have it swiveled to. The Dongle works so well that I couldn't figure out what was happening. The zoom meeting conversation went straight into my earpiece before I even realized what was hapening! I am teaching English (ESL) on Zoom and could really hear the students so well via the dongle. I am loving it. My previous one lasted 2 years and one month. Don't bother buying an extra warranty since the company is great with product help even after the warranty is over. for those who are worried, mine came in a brown box but it's all I hoped for and I didnt have to buy the case separately for $39. BTW, the packaging is small and all recyclable cardboard! NO PLASTIC! Hallelujah. Made in Mexico so it didn't come across the ocean and pollute the seas or get stuck in the SUEZ! Please take it to be responsibly recycled at a resource recovery destination after the end of its life since the battery is integrated and not replaceable.

I have worn this headset daily for months, and I love it. During a normal work day I switch between Cell phone (iPhone 11 Pro) and Microsoft Teams calls on my (windows 10) laptop. Turn the switch on and the headset automatically connects to both devices simultaneously. Throughout the day I stream music from my phone between calls and when a call comes through or a Teams meeting pops up the music is silenced and the the call is announced and can begin. Press the mute button on the headset during a Teams meeting and it mutes or un-mutes on the teams program not just on the headset. Walk out of range from the connected devices and it warns you. Walk back in range and it tells you it is reconnecting. When used while traveling in the car on phone calls I have asked others what they hear on the other end of the line. They report that there is not any background noise so the noise canceling seems to work well too. It just works AMAZING and is so comfortable I forget it is even there. I keep it charged nightly or plug it in to recharge during lunch break and it last an 8 hour day while streaming music or talking nearly the entire time. I liked it so much I purchased one for work and another for use at home. I have used a variety of earbuds and headsets for business over more than 15 years and these have been the best ever. The only possible negative I can think of is that they are so light and flexible that I wonder about durability. That said, I have not had a problem yet and they have served me so well that if one broke tomorrow, I would replace it immediately with another one just like it.

I have purchased eight of these headsets and used them for over a year before I posted this review. From my testing of eight of the 5200 series, I have concluded the 5200 series has serious issues in quality: Battery life under performance: 7 to 8 hrs use expected (W/O HD Voice) on avg use, expect four+ hours Voice Commands Notifications fail frequently: goes silent, status isn't available or voice commands available, there's a way to reset sensors by holding vol up& down while turning it on. This only works for a while. This is consistent on the eight headsets I have purchased. Charging port: The accessory case (separate purchase and four different ones tested), charging isn't consistent. The USB port on the headset is often difficult to connect; and the rubber dust cover (On USB) will eventually will fail and no longer be attached to headset. The type of power charger used will play a role as the headset will not charge with high wattage power adapters. The interface is an older version of USB, not USB-C requiring more accessories if you travel. (Charging Cases do not work correctly for me) Bluetooth interference: often I find when in a room w/ other Bluetooth devices there's a level of interference which causes frequent disconnects of the headset. If you have more than one of the 5200's paired with a device, and both are on, its not smart enough to know which one you're wearing. This is a simple software fix. (Senor can tell when you are wearing it) Firmware Updates: Keeping headsets up-to-date is very important. I find that poly has limited & restricted manual firmware updates. Some updates should be reverted for better performance. Its pretty much a one shot deal; take what they offer and that's it. A word of caution too: when looking for firmware updates, I discovered their refurbished headsets do not have the same firmware as a new headset. Performance and feature rich options appear to be more limited/restricted. Microphones drop: I've noticed at times when the battery life is below 25% that the microphones become intermittent. People in conversations complain they cant hear me, so I change to another fully charged 5200. I attribute to poor design and poorly written software. This could be fixed w/ software by notifying the user to charge the headset. Comparing the older models of Voyager series headsets, the older out perform the 5200 in every aspect. After they company was bought out, the quality went out the door with it. I expected the same operational performance as the older voyager headsets and I was wrong to assume that Poly would continue the same quality in the 5200's. 5200's have caused me a great deal of frustration in day to day business. I'm now searching for a different brand all to together. I implore that you take pause before purchasing a Poly 5200 headset; research is your best defense to determine a Bluetooth headset product which best suit your needs.

Excellent headset, but with issues. I've been using model for about six years. Pros: * Great directional microphone. I work at home with music playing, and it never bleeds through. * Sound quality is very good. I use an after-market foam pad for the part that goes in the ear. * Mute buttons interacts with Teams/Zoom and the USB dongle goes red when muted. * Can pair with both laptop and my phone, which is super useful. Cons: * Plan to replace every 18 months or so. Every one that I've had breaks at the part at the top, between the machinery and the ear/microphone. Just on-and-off wear, but the rubber eventually breaks until it's only held together by the cables inside. * If you're on calls non-stop for four hours, battery gets iffy. But if you can get it on the cradle for five minutes here or there, it'll recoup enough charge to keep going. * Charges from empty to 30-minutes quickly, which matters for marathon troubleshooting calls. That I keep going back and buying it again says that the pros outweigh the cons for me.

I have a Plantronics Voyager Pro that I bought 12 years ago, and it is still going strong with 4 hours of battery life. I lost 2 hours of battery capacity over this last year. I decided to upgrade and purchase this Voyager 5200 to work with my desk phone and Skype calls using UC. I love this headset! The sound quality is great, and the volume goes up quite loud, which is nice for those videos with low volume..... I like that I have the ability to change the programming using the phone and desktop app. Overall this was a great purchase. I get between 6 and 7 hours of audio listening. It is also nice that I can control Google Assistant and Play\Pause videos and Audio all from the headset. I do get complaints from people on the other end of a call because they can hear lots of background noise around me if I am in a noisy environment, but in an office environment it works great and cancels out constant sound like fans and such. Update 09-08-2022: I now seem to have issues with this headset. The volume buttons on the phone do not control the headset volume. It just bounces up and down, and I have to use the software slider on my phone to change volume. Pressing the software volume up and down give the same bouncing result for me. I have since reset the phone to defualt, as well as use the headset with other devices, and the results are not great. My old, now 13 years old, Plantronics Voyager headset still works great, although the battery only last 2-3 hours on it. I wish I could buy new old stock of the original PLantronics voyager. They were great! Other issues I have with the 5200 is the sound is choppy and controls do not work to pause, and bookmark correctly. Again, other headsets work fine. The more I use the 5200, the more I dislike it. The sound quality is just not comparible to other headsets. In conclusion, I would not buy this headset uless they release a patch to fix all the issues. There are far better ones out there. I do believe this is software related as the headset seems to get worse every time I update the firmware. Update: 2022-01-18 - Now the microphone has died as well.

Great product. Highly recommend. Loud and clear Bluetooth to two phones voice activated answer or ignore . Holds a charge for my 8 hr work day. Love it. It’s also very comfortable

I get about six hours of talk time out of a charge. I'm using it with an iPhone 15 Pro Max. Pairing was straightforward. After using for several months, I'd say the product is a mixed bag. The sound quality is great, and the audio voice to announce status works well. The charging cradle has an issue where the contacts don't connect when placing the headset into it for a charge. I would leave it for a charge, then come back later to find the battery was still dead. The fix for this is to rotate the boom mic backward so it's vertical or past vertical towards the back part of the earpiece while in the charger. This shifts the balance point back far enough to engage the charging contacts. Be sure the blue charging status lights are blinking before leaving it to charge. I've used the headset outdoors in bad weather, and as long as I have an umbrella or hat, there have been few issues and people I call usually hear me fine. The exceptions are that wind noise sometimes causes the audio to cut out completely for the person on the other end of the line (not the product's promised noise cancelling), and there have also been unexplained audio dropouts, possibly from Bluetooth interference with other nearby devices. They tend to happen in the same spots on my walking route, making me suspect an interference issue. Because I'm usually walking, the dropouts are temporary but can be annoying. The headset makes a lot of beeps that trigger for various reasons, most of them are unimportant. There's no way I can find to turn the beeping off. The app tends to overdo status message notifications in the iPhone notification list, which gets to be annoying. The manual claimed I could use Siri with the unit by pressing a button, but that feature doesn't work. If I'm near enough to my phone for Siri to hear me through the phone, it works, but if I'm in another room or the phone is in my pocket, Siri is unreachable. The "find headset" feature in the app only works if the headset is turned on, so it's not helpful if I've turned it off, which needs to be done to protect battery life. Knowing what I do now, I wouldn't buy this product.

I have owned Plantronics before and love their built quality. The phone calls are very clear and it feels great to use for long periods of time. Having 2 year warranty is a piece of mind. Charge times of 1.5 hours and 7 hours of use is great. Having different options of charging with direct micro usb to the headset or with the case internal or external. This unit has a great range of 98 feet from the pc or your phone. You cant go wrong with this unit. Multiple rubber ear inserts for adjustability. You can buy the ear piece or with the charging dock.

Fantastic!! It's so light I forget I'm wearing it. So easy to accept or decline calls. Easy to pair with 2 phones and to my laptop or Chromebook for virtual meetings. Battery life lasts all day which is so good. Fast charging which is helpful too on extra busy days.

Mais il ne se connecte pas automatiquement Il bugs a tout moment et je dois activer le bluetooth manuellement pendant un appel pourtant déjà connecté

Mycket bra ljud..kör Lastbil

Lo uso da 20 giorni, la mia recensione potrebbe essere prematura. Premetto che uso l'auricolare per il mio lavoro che è basato sull'uso continuativo del telefono Qualità del suono buona. Controllo volume ottimo. Annullamento del disturbo nel 95 % dei casi ottimo. Durata batteria non ha rivali, impressionante.

Excellent product with very good mic audio quality. Voice commands to answer or reject the call are very convenient. Teams set up took me one minute. Connects very quickly. Things that could be better; - range is not as advertised, much shorter depending of course on building's stucture - battery life 6 hrs might be a problem but charging case helps here a lot - noise reduction decreseas audio quality pretty much (e.g. during driving a car with higher speed) - voice alert on battery status is not working after the latest software update. Overall I recommend for daily usage and conference calls.