How long is the after-sales period for the ECOVACS DEEBOT N20 PRO robotic vacuum cleaner?

All robotic vacuum cleaners purchased from the ECOVACS ME store enjoy 1 year ECOVACS CARE.

What the difference between N20 PRO , N20 PRO PLUS

The two robot vacuum cleaner models are quite similar in design and core cleaning. But the N20 PRO PLUS stands out with its innovative bagless self - emptying station. This station streamlines cleaning and offers a hands - free experience.

Can l get usage guidance?

You will receive a paper - based usage guide in the product package.We also provide the video - based usage guide on the "Usage and Help" page of the ECOVACS Home APP. what's more, you can contact the customer hotline during working hours.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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ECOVACS Deebot N20 Pro Robot Vacuum Cleaner with Mop, 8000Pa Strongest Suction Robotic Vacuum, Anti-Hair Tangle, Deep Sweeping and Mopping, 6400mAh Battery

ECOVACS Deebot N20 Pro Robot Vacuum Cleaner with Mop, 8000Pa Strongest Suction Robotic Vacuum, Anti-Hair Tangle, Deep Sweeping and Mopping, 6400mAh Battery

Product ID: 664939671

Details

Brand
ECOVACS
Colour
Black
Model name
N20 PRO
Special features
Anti-Fall Edge
Surface recommendation
Carpet

💨8000Pa ultra-strong suction

🔋6400mAh long-lasting battery

🧹ZeroTangle anti-hair tangle tech

Description

🚀 Elevate your clean game with the Deebot N20 Pro — where power meets precision!

SMART LASER NAVIGATION - TrueMapping with LiDAR scans your home in 8 minutes for precise, efficient cleaning paths.
TANGLE FREE ROLLER BRUSH - Innovative 21° angled bristles and dual comb teeth prevent hair wrap, perfect for pet owners.
SEAMLESS FLOOR TRANSITIONS - High-traction wheels and threshold climbing algorithms conquer carpets and doorsteps up to 20mm.
EXTENDED RUNTIME MOP COMBO - 6400mAh battery powers up to 3h 20m with integrated mopping for a complete floor refresh.
POWERHOUSE SUCTION FOR DEEP CLEAN - 8000Pa suction tackles dust, dirt, and pet hair with ease, leaving floors spotless.

The ECOVACS Deebot N20 Pro is a next-gen robot vacuum featuring an 8000Pa suction motor, advanced anti-hair tangle brush, and smart LiDAR navigation for efficient, thorough cleaning. Its 6400mAh battery supports over 3 hours of runtime, complemented by mopping functionality and intelligent obstacle handling, making it an ideal cleaning companion for busy, style-conscious professionals.

Specifications

Asin	B0DCGCK5JS
Batteries Are Included	Yes
Best Sellers Rank	#54,853 in Kitchen (See Top 100 in Kitchen) #137 in Robotic Vacuums
Brand Name	ECOVACS
Capacity	180 ml
Color	Black
Compatible Devices	Smartphones, App
Control Method	App
Customer Reviews	3.7 3.7 out of 5 stars (7) 3.7 out of 5 stars
Filter Type	Foam, HEPA
Form Factor	rectangular
Indoor Outdoor Usage	Indoor
Item Weight	4.72 Kilograms
Manufacture Year	2024
Manufacturer Part Number	DKX55-N20-PRO-BLACK
Model Name	N20 PRO
Model Number	DKX55-N20-PRO-BLACK
Other Special Features Of The Product	Anti-Collision
Power Source	Battery Powered
Recommended Uses For Product	Home cleaning, Pet hair removal, Stair cleaning
Unit Count	1 Count
Voltage	14.4 Volts

Reviews

User

تجربة مخيبة

عمل لمدة اسبوعين و توقف نهائيا

22.03.2025

User

Not as expected

Not as expected only can use for daily cleaning

1.04.2026

User

صوته عالي وقت الشغل هيدا الشي المزعج فيه

جيد جدا بيوفر وقت بالشغل

3.12.2025

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How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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