COMFIER Back Massager with Heat,3D Deep Kneading Shiatsu Neck and Back Massager with Vibration & Heat, Neck Back Massage Pillow as Gift for Women Men-Home Office Use

This Comfier Neck & Shoulder Massager with Heat, 3D Deep Kneading Shiatsu Neck & Shoulder Massaging Pad is the 4th Comfier Product I have purchased. Their customer service is top notch & the quality of their products is consistently above average. This particular Neck & Shoulder Massager surprised me as to how light weight it is! I seriously thought they forgot to put it in the box, but it was there along with the power cable & instruction booklet. It's super simple to operate using the remote. It offers a vibration feature with 3 pulsating power settings. There is also an option for heat in 3 temperature levels; Low, Medium & High. The shiatsu roller balls offer 8 modes (4 med & 4 small) which can be set for light pressure, medium pressure or max pressure. The remote offers the option to reverse the direction the roller balls are rotating. The overall design is quite clever. To position the shiatsu roller balls, simply move the entire unit to position it over the areas you wish to massage. The tapered design offers support to the lower back, while massaging the upper back. When it's positioned to massage the lower back, the narrower section offers support for the upper back area. Also, the lights on the remote go from red to yellow to green. Red is the strongest massage pressure, Yellow is a less aggressive pressure and green is the weakest amount of pressure. Yes, you can control pressure to a point by positioning your body and leaning into the massager, but I find this way to be simple & effective. The overall unit, while perfect for my 5'3", 120 lb frame; those with larger frames may find it to be on the small side. The width at the widest point is 13", tapering to 8" wide. From top to bottom, the unit measures 17" long. The sides taper from 4" deep at deepest point to 2" deep, creating a contoured effect, similar to the feeling of being cradled. There is a high quality detachable (Velcro) cover that can be used to cushion the pressure of the shiatsu roller balls. All material is easy to wipe clean with a damp sponge. The light weight of this massager makes it an excellent travel massager. It's also great for the elderly because it's so easy to manipulate. I truly appreciate that it will run for half an hour before shutting itself off. Plenty of time for an effective, relaxing massage! A+++

This back massager has it all, lumbar support, vibration, Shizo massage, and heat. There are many settings, so you can use some of the features, all of the features at once, and adjust the intensity of each. It is lightweight and portable,, but will make even the most uncomfortable chair feel like an expensive massage chair. I put it on a wooden chair and you can hear it working, as seen in the video, on a softer chair the sound is much less. Its compact size makes it easy to use anywhere, and you can purchase an adapter separately so you can use it in your car also. It is made well with quality materials and holds up well. It’s great to ease my lower back pain after a day working in the yard.

I’ve been dealing with some pretty bad upper and lower back issues, so I’m always looking for ways to get a little relief at home. This Shiatsu neck and back massager turned out to be a great addition to my routine. It's a smaller, more portable style compared to a full seat cushion, but it still delivers a really deep, satisfying massage. I usually use it after long days sitting at my desk, and it definitely helps loosen up all the tight spots in my back. It is a lot smaller than I expected it to be, but it defiantly packs a punch for those that have bad backs.

There are quite a few things that I like about this product and the biggest thing has to do with the massager nodes that can get out the knots (stress, tension, etc) in the lower part of your neck and upper back. What I really appreciate about it is that within the last few years there have been many things that have caused me stress and I feel it more often in my upper back and neck and sometimes have a hard time relaxing myself, but this is like a forced relaxation which really loosens up my muscles and helps me to feel a lot better and more relaxed after using it. It definitely helps. I feel like a lot of individuals can relate to these same feelings, and this product really helps me to feel more relaxed, less stressed and more comfortable. Plus the heated back zone feels awesome on the middle part of my back; I feel like any type of heat on your muscles just feels amazing and provides a source of relaxation. The only part that I personally do not really care for is how the heated back zone also has a vibration mode to it which could be similar to a massage because it vibrates, my husband says he likes it, but that’s not something I really care for in the product but the heated back zone feels awesome. My husband and I also used the massager on the lower part of our back because the device is quite mobile and adjustable so you can move it pretty much anywhere you would want to on your back. There are several modes of adjustment, which are really nice because you can strike a balance between the amount of pressure you want to use with the device. The power cord is really long too. Overall, it is a really convenient and useful device and you can easily use it while you are sitting or reclining and watching TV or being on a smart phone or tablet.

Just received this early Mother's Day present for the Mrs. She couldn't be happier. She had been complaining about a slight soreness in the back last couple of weeks. This product is showing a lot of promise. Just a couple of times of use and she already feels relaxed. The stiffness in the neck and shoulder muscles seem to get better. The product itself is ergonomically designed. It aligns perfectly with the pillow and you can use it while watching TV or just lying down and reading a book. The vibration and kneading do a very good job to soothe the pain. I have used a few Comfier products in the past. What I like about them is that they constantly keep innovating and releasing new products to address all parts of the body. Their foot massager and the standalone hand massager are also top notch products. Highly recommended

My Experience & The Problem I purchased this Comfier massager specifically because I was looking for a back and neck massager with soft massage balls, as recommended by a shopping assistant bot. Unfortunately, this product delivered the exact opposite experience. The core issue is simple: the massage nodes/balls are incredibly hard. Performance & Pain I was hoping for a gentle, relaxing experience, but even on the lowest setting and using the provided extra padding flap, the pressure was intense and caused pain rather than relief. "Deep Tissue" Means Hard Pressure: While the description talks about "deep kneading" and "penetrating tight muscles," it translates to hard plastic/rubber nodes digging into your back. If you are looking for anything close to a gentle or soft massage, this is not it. Zero Relief: Instead of easing my tension, using the device left my back feeling bruised and uncomfortable. It felt harsh and mechanical, not therapeutic. Padding Does Not Help: The removable flap made almost no difference in softening the intensity. Pros & Cons Pros: It is well-built and seems durable. Cons: The massage balls are extremely hard and painful. Not suitable for anyone seeking a soft or gentle massage experience. The padding flap doesn't adequately soften the pressure. The product recommendation was misleading regarding softness. Final Verdict This massager might work for people who enjoy incredibly firm, intense, deep-tissue pressure—almost painful pressure—but it is not for anyone seeking a soft, gentle, or relaxing massage. It did not meet my needs at all, and I will be returning it. The product description needs to be clearer about just how firm these nodes are.

I’m pleasantly surprised by how effective it is. The kneading nodes are strong and really dig into tight muscles, especially in the lower back area. It feels very similar to a real shiatsu massage, not just vibration. The heat function warms up quickly and adds a lot of relief — I find it especially helpful after long hours sitting or driving. I like that it’s portable and easy to move between my office chair, couch, and even the car. The straps hold it in place well, and the remote is simple to use with clear buttons. The material feels decent and durable, not cheap. A couple of things to note: • The massage can feel intense at first, especially if you’re sensitive — using it through a thin blanket helps. • It’s best suited for targeted areas (lower back, upper back, neck) rather than full back coverage.

While the product looks nice. Works much as described. In practical use, it didn’t give the type of massage that I needed. It’s was difficult to isolate different spots. The intensity wasn’t what I needed. It’s a fine product, just not for my needs.