Are you certain it has a 144 hz refresh rate?

Yes, the monitor is 144 hz. Whether the gtx 1060 can push 144 fps in the game you are playing or not is a different issue, totally unrelated. If you want 144 fps in the gpu-intensive game you are playing, you need to compromise; lower the graphics settings until you get there.

does every single model of this computer throttle because of overheating or is it just a common issue?

Throttling is because the TDP of Intel Processors placed into high-performance laptop/mobile platforms rely on marginal resource utilization (base clock frequency of 2.2GHz). It's just not reasonable to expect a 6-core, 12-thread processor to run at boost speeds nearly 2.0GHz over that of base frequency and have a dedicated graphics solution running full-bore too. That's why the TDP rendered 45W isn't based on boost speeds. Tweaking voltages and current limits with Intel Extreme Tuning Utility paired with cooling/chilling pad that aid to force air into the bottom of this machine goes a long way to extract performance from the platform. The density of components in a laptop platform just cannot deliver the expectation many have- that performance is like that of a same-generation desktop processor in mobile format. This is not an Acer-specific symptom of the inaccuracy the processor maker uses, intentionally vague language, to leave folks to assume that expectation that isn't met. By using XTU, you can shift the limit to that of current, rather than thermals; an indication that the chip maker is responsible for your failed expectations. I really like the laptop and really like the Intel CPU inside; but, I had realistic expectations going in.

What kind of warranty does it come with? Any idea of the turn around time when shipping it in for service?

This comes with a 2-year manufacturer's warranty against hardware defects. Turnaround time is 7-10 days once the system is received in. Warranty details are posted here for your convenience: https://www.acer.com/ac/en/US/content/standard-warranty

Acer Predator Helios 300 Gaming Laptop 15 6 144hz Fhd

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Description

🎮 Dominate your day with power, speed, and style.

COOL CONNECTED - Dual AeroBlade metal fans keep your rig chill under pressure, while USB-C, Gigabit Wi-Fi, and backlit keyboard keep you plugged in and productive.
NEXT LEVEL GRAPHICS - NVIDIA GeForce GTX 1060 with 6GB GDDR5 VRAM ensures stunning visuals and seamless frame rates for competitive edge.
RAPID RESPONSIVENESS - 16GB DDR4 RAM paired with a lightning-fast 256GB NVMe SSD means zero lag and instant load times—stay in the flow.
ULTRA SMOOTH VISUALS - 15.6" Full HD IPS display with 144Hz refresh rate delivers buttery-smooth gameplay and vibrant colors for immersive experiences.
POWERHOUSE PERFORMANCE - 6-core Intel i7 processor with Turbo Boost up to 4.1GHz keeps you ahead in multitasking and gaming marathons.

The Acer Predator Helios 300 PH315-51-78NP is a high-performance gaming laptop featuring a 6-core Intel i7-8750H processor (up to 4.1GHz), NVIDIA GeForce GTX 1060 6GB graphics, and a 15.6" Full HD IPS display with a 144Hz refresh rate. Equipped with 16GB DDR4 RAM and a 256GB PCIe NVMe SSD, it offers fast multitasking and quick load times. Dual AeroBlade metal fans ensure efficient cooling, while connectivity options include USB 3.1 Type-C, Gigabit Wi-Fi, and Bluetooth 5.0. With up to 7 hours of battery life and a sleek metal chassis, it’s designed for gamers and professionals who demand power and portability.

Specifications

ASIN	B07CTHLX8C
Audio Output Type	Speakers
Audio features	Enhanced audio quality, Dolby Audio Premium, supports various audio formats
Automatic Backup Software Included	Windows 10 Home
Available M2 Slot Count	1
Battery Average Life Standby	7 hours
Battery Cell Type	Lithium Ion
Battery Life	7 hours
Best Sellers Rank	#143,619 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #26,886 in Traditional Laptop Computers
Bluetooth Version	5
Brand	Acer
Built-In Media	AC Adapter, Laptop, Power Cord
CPU Codename	Coffee Lake
CPU L1 Cache	256 KB
CPU L3 Cache	9 MB
CPU Model Generation	8
CPU Model Number	Core i7-8750H
CPU Model Speed Maximum	4.1 GHz
Cellular Technology	Wifi
Color	Black
Compatible Devices	USB devices, external displays, mice, keyboards, storage devices, Bluetooth-enabled devices
Compatible Flash Memory Type	SD
Connectivity Technology	USB, Wi-Fi
Control Method	Touch
Customer Reviews	4.3 4.3 out of 5 stars (2,227)
Display Maximum Resolution	1920 x 1080
Display Refresh Rate in Hertz	144
Display Resolution Maximum	1920x1080 pixels
Display Technology	LED
Display Type	LED
Form Factor	Laptop
Global Trade Identification Number	00191114710760
Graphics Card Ram	6 GB
Graphics Coprocessor	NVIDIA GeForce GTX 1060
Graphics Description	Dedicated
Graphics Ram Type	GDDR5
Hard Disk Description	SSD
Hard Disk Interface	NVMe
Hard-Drive Size	256 GB
Hardware Interface	Bluetooth 5, HDMI, Secure Digital Card, USB
Human-Interface Input	Touch Pad
Item Dimensions L x W x Thickness	15.35"L x 10.47"W x 1.05"Th
Item Type Name	Acer Predator Helios 300 PH315-51-78NP Laptop, i7-8750H, GeForce GTX 1060, 15.6" 144Hz, 16GB DDR4, 256GB PCIe NVMe SSD
Item Weight	5.5 pounds
Keyboard Description	Backlit
Keyboard Layout	QWERTY
Lithium-Battery Energy Content	32 watt-hours
Manufacturer	Acer Computer
Maximum Display Brightness	300 nit
Memory Clock Speed	2666 MHz
Memory Slots Available	1
Memory Speed	2666 MHz
Memory Storage Capacity	256 GB
Mfr Part Number	PH315-51-78NP
Microphone Form Factor	Built-In
Model Name	Acer Predator Series
Model Number	PH315-51-78NP
Model Year	2019
Native Resolution	1920 x 1080 pixels
Notebook Pointing Device Description	Touch Pad
Number Of Cells	4
Number of Items	1
Number of Packs	1
Number of Ports	2
Operating System	Windows 10 Home
Operating System Family	Windows
Other Special Features of the Product	Backlit Keyboard
Power Device	AC adapter
Processor Brand	Intel
Processor Count	6
Processor Series	Core i7
Processor Speed	4.1 GHz
RAM Memory Installed	16 GB
RAM Memory Technology	DDR4
RAM Size	16 GB
RAM Type	DDR4 SDRAM
Ram Memory Maximum Size	32 GB
Resolution	1080p
Screen Finish	Glossy
Screen Size	15.6 inches
Speaker Description	Speakers with enhanced audio quality and Dolby Audio Premium support
Specific Uses For Product	personal, gaming
Supported Monitor Maximum Quantity	2
Total Number of HDMI Ports	1
Total Usb Ports	4
Touch Screen Type	No Touchscreen
Touchpad Feature	True
UPC	191114710760
Unit Count	1 Count
Video Output	HDMI, USB-C
Video Processor	NVIDIA
Voltage	240 volts
Warranty Description	Two-year International Travelers Limited Warranty (ITW)
Warranty Type	Standard
Wireless Compability	802.11ac
Wireless Technology	Bluetooth, Wi-Fi

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acer Predator Helios 300 Gaming Laptop, 15.6" 144Hz FHD IPS Display, Intel 6-Core i7-8750H, GeForce GTX 1060 6GB OC Graphics, 16GB DDR4, 256GB NVMe SSD, PH315-51-78NP, Black

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