Frigidaire Gallery, 33 Lbs. Countertop Ice Maker, Nugget Shaped Ice, Stainless Steel Trim (Black)

I got in on a "kickstarter" type campaign many years ago for a nugget ice maker and since that time that model was acquired by a big mfg company. I purchased it a high price but much lower than when it was released and what it costs now and I could not justify the expense for ice. It started having issues and stopped making ice so after some research I took a chance on this maker (since there were several negative reviews) and I must say I'm very satisfied. I use it to make my mixed cocktails on the weekend and it's very easy to operate. And I appreciate the cleaning instructions since I know that it's very important to properly clean these types of machines. It makes more than enough ice and is VERY fast from power 'on' to ice in the bucket. I like the small nuggets (sonic-ice or hospital ice depending on where you're from) to help put in my shaker for my drinks. The footprint is smaller than my prior model however it is a little loud when it's running/making ice. I've been using it now for a few months so this isn't a review done a few weeks after getting it.

I've bought two of these machines. One for myself and one for my son's college dorm. The ice machine produces good ice, and fairly quickly. Machine 1: Two months after receiving it, it started leaking from the bottom of the machine. Tons of water all over the counter. Turned it off, cleaned it, made sure all hoses were connected well. Leak was coming from a spot where there was no hose or valve. Contacted Frigidaire (wrong contact listed on the Amazon site, btw. Real email to contact for warranty is: [email protected]) I had to send pictures and video of the problem. They are requesting I send the machine to California, at my own expense to let them check it. If they feel like there is a warranty issue, they will refund or replace. They won't tell me what happens if they don't warranty it. Do they return the machine, or am I just out the $199 for the machine and the $50 in shipping?? Machine 2: Makes good ice, but randomly stops working for a few days. Unplug and let it sit, for a day, they plug back in. So far it comes back on and works for a few weeks before the process needs repeated. I'm kind of used to these countertop units only lasting a year or so- but these machines were purchased less than two months ago. Overall- based on the lack of support from the warranty and the quality of the two I've bought, I'd skip this machine.

No problems so far. I've ran about 70 pounds of ice through it so far. I have packed away two bags in the chest freezer. Once turned on it's making ice in about 6 minutes and will fill the ice drawer in about an hour. I tranfer this to my upright freezer until the ice bucket is full then turn the unit off. The only issue is the ice is kinda wet so it freezes into a block easily. I place if from the maker into a gallon ziplock then into the freezer. Then I pull and break it up before placing into the ice container in the upright freezer. The drain plug in the bottom of the unit is a big plus to drain the water in the bottom from the thawing ice.

I purchased this Frigidaire Gallery ice maker in November, and by June it had already failed. The machine is extremely loud, seems to run constantly, and has been difficult to clean from the beginning. The biggest issue is that it now leaks water everywhere. Water gushes out from underneath the unit, creating a mess and making it unusable. For a product that is only a few months old, this is completely unacceptable. To make matters worse, when I contacted Frigidaire customer service for help, I was told that I needed to contact another company instead. As a customer, I found this incredibly frustrating. I purchased a Frigidaire product and expected Frigidaire to stand behind it and help resolve the issue. I expected much better quality and reliability from a Frigidaire Gallery appliance. Instead, I've ended up with a broken ice maker after less than a year of use and no meaningful support when I sought assistance. This was a waste of money, and I would not recommend it based on my experience.

This is a terrible ice maker. The ice it bakes is gud but the noise it makes. I only had it for a couple of months. Wen u make one patch of ice after that it howls like a wounded cow. I will be er purchase from this brand anymore. Save ur money and please dnt purchase this item. It sucks

After having it for five months, it has started leaking from the drain where you do the cleaning from to drain all the water from no matter what you do he continues to leak water all over the countertop.

So far so good. My husband loves pellet ice, so this is a win. Takes about 15 minutes to start making ice, but after that it’s pretty steady. It’s actually a decent size, smaller than our air fryer. Able to fit nicely on the counter. It isn’t too noisy. I think it holds a good amount. If you don’t plan on using it right away or freezing it, it will melt. I wish it stayed colder in the ice tray. That’s honestly our only issue. When I’m not using it I remove the ice tray and water tray to help dry things out. I’ve seen people have mold issues, but with me doing this we haven’t had any issues yet. Overall, a decent product.

We love this. Dont forget to make sure the plug is in. We'll we didnt and ended up with water on the counter. But other than that it works great and makes a lot of ice.

Pathetic machine really. Opened the box and found water inside the machine — confidence level already on life support. Thought maybe it was “factory tested,” so I gave it a chance and ran the cleaning cycle. Came back a few minutes later… machine had peacefully passed away. Tried unplugging and plugging it back in like every desperate IT department on earth recommends… nothing. Completely dead. This machine managed to achieve the impossible: it died before producing a single ice nugget. Had high hopes, ended up buying what appears to be a very expensive paperweight

Amazing product. Quieter then other ice makers. Fast producing. Would but again!!

I absolutely love my ice machine.

I don’t have a waterline to my fridge so this is the next best thing. Unfortunately it takes up counter space but it’s well worth it. It makes ice very quickly. Update: after about 2 ish months of use it started shaking and making a loud rattling noise. After a lot of digging to figure out who to contact to make a warranty claim and having to pay $120 to send it back to the distributor, it was not worth the hassle. I’m without a unit or my money back currently. Sad cause I loved having the ice.

Bought this machine. I kept shutting off. Contacted the seller. They told me to unplug and plug back in. Did that several times. Did not help. Came home frome work one day it was making a horrible squealing noise. Turned it off ran it through a clean cycle. Plugged it back in. It kept squealing very loudly and not making ice. I only had it a couple of months. Not worth the price