FITVII Health & Fitness Tracker 2024 (Answer/Make Calls), Smart Watch with 24/7 Heart Rate and Blood Pressure, Sleep Tracking, Blood Oxygen Monitor, 120+ Sport Mode Waterproof Activity Tracker

Liked everything about this watch, but it seemed to be quite short on tracking steps. I tried various things, positions, movements, etc. - always miserably short. I could walk 20 minutes on the treadmill (usually 2200 or so steps for me), and I'd only get 200-300 steps counted. I contacted the company and lo and behold I got an email response from a human within 2 hours - late at night. They were very forthcoming with information when I explained my issue. They explained the sensor measures hand movement and distance traveled. That's fine, except most of my walking is done on the treadmill since hip replacements, and I hold onto the handrails for stability. Hence, no hand movement, and no actual distance traveled, since it's a stationary treadmill. The company was very understanding about this and told me that that's an issue they are looking at to see if they can add/change algorithms to better capture low hand motion walking. They offered me a very satisfactory solution and actually thanked me for bringing this to their attention so they can continue to improve their products. Whoa...wasn't expecting that. But they were great, fast response, great communication, and seemed to have a genuine interest in pleasing their customer, which they did. The watch itself is excellent - shouldn't be an issue for most people who swing their arms normally when walking. All companies should have service this good! Thanks

NOT GOOD AS ADVERTISED

The watch: easy to set up. Love that there is no subscription required. It was great at counting steps, the heart rate function was accurate as well as blood oxygen levels. The blood pressure was way off, but not surprising as without an inflatable cuff, it's just little more than a guess. The sleep tracker is ok. The battery charge lasted at least a week. For the price, I'd give it 4 stars. Customer Service: My watch chipped where the band fits to the watch face rendering it unusable after 3 1/2 months. It was not eligible for an Amazon return, but I contacted the manufacturer and they replaced it at no cost immediately! They were most helpful and kind. 5+ stars for customer service!

I initially believed I was purchasing a Fitbit product, but it turned out not to be one. The watch required downloading a companion app developed and operated overseas, which raised data privacy concerns for me. Because of that, I chose to return the watch. I can’t fairly review its performance, but the device itself looked sleek and felt lightweight.

UPDATE: bought a 2nd watch, but will only let me write 1 review Hubby's "old" fitness tracking watch began to malfunction. He tested my Fitvii for awhile and wanted one himself. He is happy. He takes heart medication, so he needs something to monitor heart rate and blood pressure. Hit "old" watch just stopped working in monitoring heart rate, yet all other functions worked. Note: accidentally have worn my watch in the pool twice, forgetting to take it off so far so good (not sure if it is waterproof) but luckily my mistake of wearing it, so far so good SUMMARY: I find this overall to be an affordable watch to monitor health. Purchased this as my prior tracker watch stopped functioning. I don't use many of the features, but wanted the B.P and Heart Rate monitoring aspects Hubby still has his "old" Fitbit which was helpful just to watch his Heart Rate rise and be unsteady, which helped diagnose heart arrythmia. the features may not be perfect for everything, but "basic" features can be monitored. Have had the watch for several months, (April 26) replacing a broken fitbit. This watch is more cost effective than the fitbit. I basically purchased this as this has a Blood Pressure reading feature, and now on meds for B.P., I wanted a watch to do that. I did not write an initial review upon purchase. I'm not using many of the functions of this watch, so I truly can't rate it other than it meeting my limited needs. But, I recently looked up and emailed direct the seller customer support line as one of the magnets on the charge cord kept coming off._ I can poke the magnet back into the designated slot, but was unable to get a good connection to charge it. The magnetic connection can only go 1 way, for the proper +/- connection, even when both magnets are securely inserted. Now factor in, putting one magnet in, I don't have an easy way to know to test which way, upside down to place this magnet. I would put the charger on for hours, to find it was not charging. I finally reached out to customer support, and THANK YOU, I received a replacement charger, assuming because I'm under the 12-month manufacturer warranty. I do find this magnetic charger easy to use. Even my fitbit had a unique charge cord, that now that my old fitbit hit the trashcan, I don't know what to do with my old charger. same with my old "lightening charge cord" for my specific model iphone. would be nice if chargers could be standardized. I went years without wearing a watch at all. I will say, that I did purchase the model watch with the elastic watch band. I prefer the elastic stretch on/off band, than messing with any latches. I do find this watch to be a good basic watch for those wanting to monitor BP or Heart Rate.