Beurer EM49 Digital TENS & EMS Device for Pain Relief and Muscle Stimulation, 15 TENS Programs, 35 EMS Programs, 2 Adjustable Channels with 4 Self-Adhesive Electrodes

If you're looking for some serious stimulation or massage, look no further. This bad boy is your ticket to the show. This unit performs like you would expect from a professional medical practice. Be sure to attach the adhesive pads to your body BEFORE attempting to operate the unit, cuz no attachment means no operation. After attachment, choose your level of stimulation. I expected a similar experience to my previous TENS unit. However, this unit was ten times more powerful. You will not be disappointed with this product!

Why did you pick this product vs others?:This tool works great, wish came with replacement pads.

Great machine but beware you can’t buy replacement pads through amazon and the pads are on back order from beurer Amazon needs to do something about this issue

This device is great. We use it all the time for injuries. Highly recommend

After completing physical therapy for a couple of months where my therapist was using EMS for my back muscles, a search for a home unit brought me to the Beurer TENS/EMS unit. Despite its compact size, it seems every bit as powerful in delivering current to my muscles as the big machine in use at my physical therapy center. I can't come anywhere near the maximum settings, it seems just as strong as the units in physical theory centers. The only down side is that it was near impossible to find the stick pads stateside. I had to order them from a merchant in the U.K. But I have stock now, and the pads are good for about a month of regular use, maybe a little longer. Anyway, I am so glad I found and purchased this home unit as it has greatly improved a condition I'm suffering with. I haven't used the TENS functions much, so I can't really speak to that, but the EMS is excellent.

I had been having lower back pain related to new exercise and weight loss which was causing me much distraction at work. I was able to use this unit to strengthen and relax the muscles around my spine so that i could focus. The unit works well and the heat function is quite nice for when you are on the go or in a car that doesn't have heated seats or at work. I did buy a generic set of gel adhesive pads for when the OEM ones stop working, but so far with 2 weeks of use they are holding up. It is nice to have 2 sets of pads to work adjacent areas at the same time. The unit charges quite quickly off USBC, which is also the interface the pads use to connect to the unit. I do not know what replacement pads would cost, but they have to be purchased from the manufacturer, so I do hope that they don't change the design too much on future units to where this becomes obsolete. A small carry case would have been a nice addition to round out the kit, but I have repurposed a hotspot case that i use for holding this and throw it in my backpack. That case is 3.5x5.5 inch and holds this setup just fine.

Summary: Unreliable product performance, Consistently Horrible Customer Service. I liked the product while it worked. After 3 weeks one channel stopped working so I reached out to Amazon. Amazon suggested I contact the manufacturer, Beurer, to discuss options for non-functioning product. Their representative wrote to me to mail the unit back to them, FOR INSPECTION and at MY EXPENSE TO MAIL IT. The customer service person noted that those were the specifications in the written warranty.By far the worst customer service experience for a $100+ item that is more expensive than almost all other brands.I like the product but 1) it's more expensive than the others that do the same thing and I'm not sure it's any better, and 2) you can't buy replacement pads. After so many uses you'll need replacement pads so I'm not sure if I need to return this because it won't work with other pads.