Should there be some sort of cover/seal when opening new?

If I understand your question, when I receive my jar of scrub, I open the lid and there is a paper seal that has to be removed before actually getting to the scrub itself. Does that help?

The jar is plastic and a jar opener doesn’t work. What can I do now?

Try turning the jar on it side and tap on a hard surface a few times. This worked for me

Is this a gentle scrub? All the other dove body scrubs have a "gentle" meter on the outside

This is a little more gritty than some of the other Dove products but it is not overly to the point of being like sandpaper. Product works very well on getting rid of dead skin cells on the body. I wouldn’t recommend it for use on the face. It leaves your skin smooth and healthy. I have fair skin and this has been a great product for me.

Does the Lavender one have the same exfoliation as the Mango one?

I have not used the mango, however, i would assume the formulation is the same in all of the products, it's just the scent notes that will vary.

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Dove Exfoliating Body Polish Crushed Lavender & Coconut Milk, 10.5 oz (Pack of 2)

Product ID: 722923594

Details

Active ingredients
lavender
Brand
Dove
Item form
Cream
Item volume
310
Material Type Free
Sulphate Free
Material feature
Natural

✨310ml nourishing cream

🌿¼ moisturizing cream infusion

🛁gentle exfoliation, sulfate-free

Description

🌸 Polish your skin, elevate your vibe.

HYDRATION HERO - Infused with ¼ moisturizing cream to deliver instant, long-lasting softness.
SPA VIBES AT HOME - Thick creamy texture creates rich lather for deep cleansing and skin renewal.
GLOW UP GUARANTEED - Gently exfoliates dead skin & removes tan for a flawless, radiant finish.
MOOD BOOSTING AROMA - Crushed Lavender & Coconut Milk blend uplifts your senses while pampering skin.
SENSITIVE SKIN SAVIOR - Sulfate-free, pH balanced formula that soothes and refreshes without irritation.

Dove Exfoliating Body Polish in Crushed Lavender & Coconut Milk (10.5 oz, pack of 2) combines gentle exfoliation with ¼ moisturizing cream to remove dead skin and tan while hydrating and soothing sensitive skin. Its creamy, sulfate-free formula enriched with natural lavender and coconut extracts offers a spa-like experience at home, leaving skin smooth, glowing, and refreshed.

Specifications

ASIN	B07M7ZVC89
ASIN	B07M7ZVC89
Active Ingredients	lavender
Benefits	Exfoliating
Brand Name	Dove
Container Type	Jar
Customer Reviews	4.4 4.4 out of 5 stars (2,551)
Customer reviews	4.4 4.4 out of 5 stars (2,551)
Global Trade Identification Number	10011111010960
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item Form	Cream
Item Volume	310 Millilitres
Item Weight	342 Grams
Item model number	0011111010963
Manufacturer Part Number	0011111010963
Material Features	Natural
Material Type Free	Sulphate Free
Model Number	0011111010963
Number of Items	2
Product Dimensions	9.6 x 9.6 x 6.8 cm; 342 g
Recommended Uses For Product	Exfoliating,Body
Scent Name	Coconut Milk
Size	149 g (Pack of 2)
Skin Tone	Multipels skin tones
Skin Type	Sensitive
Special Features	Exfoliating
UPC	011111010963
Unit Count	298.0 gram

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