What should I do if I find that the water is not coming out?

Try to unplug the adapter from the power outlet and plug it back in.

How to perform daily cleaning and maintenance?

Disassemble and clean the pump every 2 weeks. Use scissors/tweezers to remove the rotor, then brush it thoroughly. Replace the filter and sponge, and refresh the water in the fountain.

Are there any cleaning recommendations before first time use?

To ensure better use, we recommend that you rinse thoroughly with running water before first time use.

What is the on/off button on the power cord for?

This button only serves to turn the blue light on/off.

Desertcart Logo

Deliver to Tunisia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

💧 Elevate your pet’s hydration game with award-winning style and tech!

SOFT LED ILLUMINATION - Illuminate your pet’s drinking zone with a gentle glow—perfect for night-time visibility and spill prevention.
AWARD WINNING INNOVATION - Join the elite pet owners who trust the 2023 Pet Innovation Award winner for superior hydration.
5 STAGE FILTRATION SYSTEM - Coconut shell carbon, ion exchange resin, and more for crystal-clear, fresh-tasting water every sip.
MASSIVE 2 8 L WATER RESERVOIR - Less refilling, more peace of mind—keep your furry friends hydrated all day long.
PREMIUM STAINLESS STEEL DESIGN - Sleek, hygienic, and dishwasher safe—because your pet deserves the best in style and safety.

The Veken Stainless Steel Cat Water Fountain is a 2023 Pet Innovation Award-winning automatic water dispenser featuring a durable, hygienic stainless steel design, a large 2.8L capacity tank, and a sophisticated 5-stage filtration system. It includes an optional LED light for easy water level monitoring and spill prevention, making it the ultimate hydration solution for cats and dogs.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

View all Trustpilot reviews

Colour	metallic silver
Material	Stainless Steel
Brand	Veken
Capacity	2.8 litres
Power Source	Corded Electric
Voltage	1.2E+2 Volts
UPC	850051133574
Manufacturer	Veken
Item model number	PFC3V330
Product Dimensions	21.34 x 21.34 x 13.46 cm; 1.03 kg
ASIN	B0CK1MXC7J

Veken Innovation Award Winner Stainless Steel Cat Water Fountain, 94oz/2.8L Automatic Water Dispenser with Replacement Filters and Silicone Mat for Cats, Dogs,

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions