Why does my power bank provide less power than expected?

There will be losses during the energy transmission process. If you use your mobile phone to consume power while charging, the number of charging times will be less than the actual number.

Why does it get warm when used?

Heat generating is a totally common case when wireless charging as energy is lost, converted into heat, and dissipate.

How can you avoid overheating?

Avoid using your smartphone while charging. This is especially true if your smartphone's battery is low. Avoid using power-intensive apps while charging.

Is it compatible with Android phones? Will the phone case affect charging?

It is mainly used to charge iPhone 12-16 magnetic phones. Other non-magnetic phones are recommended to be used with magnetic cases, but their compatibility cannot be fully guaranteed. Users are advised to buy and try it for themselves.

The indicator light on the magnetic power bank is flashing when charging my phone, but it's not charging?

1.Remove metal objects and thick cases (over 3mm) from the back of your phone. 2.Reposition your phone for proper coil alignment. 3.Restart your device if issues persist. 4.If issues persist, the problem may be due to device-charger compatibility.

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UGREEN Uno Magnetic Power Bank,10000mAh Qi2 Certified 15W Ultra-Fast MagSafe-Compatible Battery Pack with Foldable Stand and TFT Display, PD20W, Wireless for iPhone 17/16/15/14 Series,AirPods ect

Product ID: 729753998

Details

Brand
UGREEN
Colour
Wireless Qi2
Connector type
USB Type C
Special features
Digital Fast
Voltage
12 Volts

⚡20W PD fast bidirectional charging

📱10N strong MagSafe magnet

🔋10000mAh all-day power

Description

⚡ Stay charged, stay ahead — power that clicks with your lifestyle!

POWER THAT LASTS - 10000mAh capacity fuels your iPhone 16 up to 1.8 full charges—stay unplugged longer, wherever life takes you.
SMART TFT DISPLAY - Real-time charging status with vivid emojis keeps you effortlessly in control of your power flow.
MAGNETIC SNAP GO - 10N magnet locks your iPhone in perfect charging alignment—no fumbling, just instant power.
FAST FLEXIBLE CHARGING - 20W PD bidirectional USB-C charging means rapid power-up for both your phone and the power bank itself.
COMPACT POWERHOUSE WITH STAND - Sleek 10.6x7x2.2cm design with foldable stand lets you charge and stream hands-free in style.

The UGREEN Uno Magnetic Power Bank is a 10000mAh portable charger featuring a powerful 10N MagSafe magnet for seamless iPhone attachment, 20W bidirectional PD fast charging via USB-C, and a compact foldable stand. Its smart TFT display shows real-time charging status with fun emojis, making it a stylish and practical accessory for professionals on the move. Compatible with iPhone 12 through 17 series and Qi-enabled devices, it offers reliable all-day power with airline-compliant safety and a 24-month warranty.

Specifications

ASIN	B0F1YPZTPY
Amperage	3 Amps
Antenna Location	Phone
Battery Cell Type	Lithium-Phosphate
Brand	UGREEN
Color	Wireless MagSafe Qi2 15W
Compatible Devices	iPhone 12/Pro/Pro Max, iPhone 13/mini/Pro/Pro Max, iPhone 14/Pro/Pro Max, iPhone 15/Plus/Pro/Pro Max, iPhone 17 Pro Max/17 Pro/ 17/Air/16/Plus/Pro/Pro Max
Connector Type	USB Type C
Customer Reviews	4.0 4.0 out of 5 stars (60)
Included Components	1UGREEN Wireless Power Bank, 160W USB C-C cable, 1*user manual
Is Product Cordless	Yes
Item Dimensions	10.6 x 7 x 2.2 centimeters
Item Dimensions L x W x Thickness	22L x 100W x 70Th millimeters
Manufacturer	Ugreen Group Limited
Maximum Output Power	20W
Mfr Part Number	45329A
Model Number	45329A
Number of Batteries	2 Lithium Ion batteries required. (included)
Number of Items	1
Number of Ports	2
Other Special Features of the Product	Digital Display, Fast Charging, Pocket Size, Wireless Charging
Output Current	3 Amps
Portable	Yes
Power Source	Battery
Voltage	12 Volts
Warranty Description	All UGREEN Products are covered with the 24-month Warranty and 24-hour customer service.
Wireless Charging Standard	MagSafe, Qi

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