I have two of these and absolutely love them. Unfortunately I’ve lost all of the rubber tips . Anyone know where I can get replacements?

You can get a hold of Gonovate by sending them a message thru Amazon and they should be able to send you some more of the tips. I have had them send me some a couple times already since they are no where to be found to buy extras. Just send them a message and wait for them to reply back to you and they should be happy to help you out.

Does the g11 have rubber ear tips like the g8? they both seem the same except for this. i have sensitive ears, need a soft tip. which should i buy?

G11 has rubber tips. The best ive bought yet ive had about 6 of these because i accodently left them in my pocket and wash them. And boy do they make time fly.

it keeps disconnecting own its own. i hit the power it says on battery high, div connected...then nothing then i have to do it all over again?

Could be a manufacturer error...maybe u should send it back and exchange it. Or try to hook it up to another devise and see if it does the same thing with that too. U arent getting to far away from the devise r u? Other than that im not sure what the problem could be orher then faulty earbud.

The sound quality is excellent but while watching video the sound on my earbud does not sync with lip movement. Is there a fix for this?

this is software problem with the player, do a software update and it will fix itself

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G11 Bluetooth Earbud, 6-Hour Playtime, Magnetic USB Charger, Mini In-Ear Headset with Mic for Hands-Free Calls, Secure Fit for iPhone, Samsung Galaxy

Product ID: 739579614

Details

Brand
GoNovate
Colour
Black
Connectivity technology
Wireless
Ear placement
In Ear
Form factor
In Ear
Headphone jack
No Jack

🎧Secure, ergonomic fit

🔋6-hour playtime

🧲Magnetic USB charging

258.85 DT

Duties & taxes included

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Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎧 Elevate your audio game with the G11 — small, smart, and always connected.

ALL DAY AUDIO FREEDOM - Enjoy up to 6 hours of uninterrupted wireless playback—perfect for your busiest workdays and commutes.
EFFORTLESS MAGNETIC CHARGING - Snap it on and power up in 1.5 hours with the sleek magnetic USB charger—no fumbling cables required.
DISCREET COMFORTABLE DESIGN - Custom-shaped for a secure, barely-there fit that keeps you connected without distraction.
COMPACT CARRYING CASE INCLUDED - Protect and transport your G11 earbud in style—because your tech deserves premium care.
UNIVERSAL SMARTPHONE COMPATIBILITY - Seamlessly pairs with iPhone, Samsung Galaxy, and most Bluetooth devices for instant hands-free calls and music.

The GoNovate G11 Bluetooth Earbud is a single, mono in-ear headset designed for professionals seeking discreet, high-quality audio. It offers up to 6 hours of playtime at moderate volume, charges quickly via a magnetic USB charger, and features a custom ergonomic fit for all-day comfort. Compatible with most smartphones, it supports hands-free calls and wireless audio streaming within a 10-meter range, all housed in a compact, portable case.

Specifications

ASIN	B01MZ48A21
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Battery Average Life	6 hours
Battery Charge Time	1.5 hours
Best Sellers Rank	155 in Single Ear Bluetooth Headsets
Bluetooth Range	10 Metres
Bluetooth Version	5.0
Bluetooth support?	Yes
Box Contents	Wireless Charging Case
Brand Name	GoNovate
Cable Features	Without Cable
Carrying Case Color	[A] Black
Carrying Case Material	Silicone or Aluminum
Colour	Black
Compatible Devices	Various Smartphone Brands
Control Method	Touch
Control Type	Media Control
Controller Type	Touch
Customer Package Type	Flat Free Package
Customer Reviews	3.9 3.9 out of 5 stars (2,495)
Earpiece Shape	Custom conforming design
Enclosure Material	Plastic
Frequency Range	20 Hz - 20,000 Hz
Headphone Form Factor	In Ear
Headphone Jack	No Jack
Headphones Ear Placement	In Ear
Impedance	140 Ohms
Input-Device Interface	Bluetooth
Is Autographed	No
Item Weight	0.01 Pounds
Manufacturer	GoNovate
Manufacturer Part Number	G01M01108
Model Name	G11
Model Number	4326661304
Network Connectivity Technology	Wireless
Noise Control	Active Noise Cancellation
Noise Control Features	active_noise_cancellation
Number of Items	1
Number of Packs	1
Product Features	Microphone Included
Specific Uses For Product	Home
Style Name	In-ear
Unit Count	1.0 count
Water Resistance Level	Not Water Resistant
Wireless Technology Type	Bluetooth

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