Sunbeam XL Back Neck and Shoulder Heat Therapy 12 x 24 with Auto Shut Off 6 Settings Machine-Washable Comfortable Microplush Fabric - Burgundy

Great heating pad. Large size, long cord, auto-off or stay on modes, 6 temp settings, and heats up quickly. I used this daily for IBS, menstrual cramps, sore muscles, keeping me warm at night, and as a warm spot for my cats to sleep. The only minor annoyance is that if the cord becomes disconnected from the pad, you have to unplug from and replug into the wall outlet to reset - presumably a safety thing. Just today it stopped working (the controller seems to have lost function), so I got 5.5 years of near continuous use which isn't bad. Considering purchasing a new one!

I have been using this model heating pad for several years and it is the best that I’ve ever used. I have a lot of post-surgical back pain and aching from a broken hip, and this heating pad is a godsend. I recommended it to someone recently and after reading the description on Amazon, they said it looked lightweight for limited use on neck and shoulders, and that there was no indication that it could be urine resistant if the user accidentally “wet the bed.” I never had that personal experience but my Great Pyrenees did —weighing 125 pounds and very advanced in age. He slept on one of these for two years due to two knee replacements in his hind quarters — and due to his advanced age, he did accidentally wet the heating pads fairly often. And so I kept two on hand — one for his use and one to go in the washer. Every one I have ever owned, including the two for the Great Pyrenees, have been washed on the warm gentle cycle an unbelievable number of times and never wore out or malfunctioned. Highly recommended for extended use far beyond what is mentioned in the description, ie, said to be for use on neck and shoulders. Not so. You can sleep on it, wrap yourself in it, ease those aching back and leg muscles, and it continues to work beautifully.Enjoy.

This heating pad has been my life saver, i would not be able to function in life without this heating pad. I use it for hours Every. Single. Day. I suffered a neck and spine injury a couple years ago. The injury has left me with nerve damage and chronic spasms in my neck, traps, mid back, and shoulder blade region. My spasms are very easily triggered, I usually wake up with a tightness that turns into a spasm in my back. If I get stressed out, my neck will get tight thereby triggering a spam. Lift something with my left arm, here comes another spam. My life is a constant struggle of trying to not bring on back and neck spasms. That being said this heating pad has helped me tremendously. I use it first thing when I wake up to release any tightness I might have gotten in my neck and back from sleeping. And it works. The heat penetrates deep into the muscles relaxing them. If I feel tightness coming on later in the day I use my heating pad for about 20 minutes and it helps release those muscles. I use it at night before bed to calm my muscles down and the heat soothes and makes me sleepy. It's great, I literally use it all day long, all year round. It has saved me from so much pain, helped me from having to take round the clock medications and muscle relaxers and has allowed me to function so much better in daily life. What makes this heating pad so great and different is a few really important things: The Shape. Its extra long and can run the whole length of my back. I start one end at the nape of my neck and it goes all the way down to my lower back. If I’m having lower back pain I use it even lower starting at my sacrum and it runs up to the tops of my shoulders. I am 5’5” for size reference. The heating pad can go from slight soothing heat to really hot. It has a controller that goes from 1 to 6, six being the hottest setting. I never use this on bare skin because high can get very hot and actually give you some burns, especially if you lean back against it on a couch or chair (they caution you on the box to never lay or lean on it, but I do all the time, you just have to watch how hot it's getting) It heats up very quickly, in seconds you'll feel the heat which is great. The material of this heating pad vs other cheaper sunbeam heating pads is much softer. It has a very plush soft cover which is nice. The only thing I will caution on, is do not twist or bunch the heating pad. With my old one, I got into the habit of wrapping it up around my neck like a turtleneck because the front of my neck gets tight. But after a few months of bunching it up, I damaged the heating wires and as a result it would get super super hot and burn me in that spot. So I learned my lesson and it's not the fault of Sunbeam, I really was bending and damaging the wires inside it. So I ordered a new one and this one I am careful not to bend it that way. So use caution, it's not good to fold the pad in half or sit on it etc, there are little wire coils inside that can be damaged that way. I've owned and tried many heating pads since my spine injury and this Sunbeam heating pad is the best to hit all of the areas I need. It has been a lifesaver for me. It’s extra long and hits my entire back. If your looking for heat on your neck, upper and lower back all at once...this is the heating pad for you.

UPDATE on 4/16/2025 I am updating and changing my review from 5 stars to 1 because the product failed three days shy of FOUR MONTHS!! Too bad I can't leave zero stars. It is shocking to see when reading the 1-star reviews how many other buyers of this product also had it fail within 4-6 months, and some even sooner. I had a biopsy a week ago today under "conscious sedation", during which the doctor hit a nerve that sent pain shooting from my ankle to my lower back (it felt like an electrocution!). I used this heating pad when I returned home, and then several times since then to soothe the pain in addition to taking Tylenol. Now, however, I get the dreaded "F" error code, and nothing will make it work despite plugging it into different electrical outlets. This is a piece of junk, and I deserve a refund. With so many claims of a defective product, Sunbeam should be ashamed of itself to continue selling it. I expected better and am angry and in pain. ORIGINAL REVIEW As I write this review, I am using this heating pad, and it works as described (on level 6, it immediately heated up). As others have noted, it is a plus that the cord is so long, providing convenience when an electrical outlet is beyond reach. The fabric does not feel as soft as my old green one by Sunbeam, which I immediately noticed when I removed this product from its box. It seems like Sunbeam used a different fabric on this one, and I almost returned it for that reason, but my old one is in storage, so I decided to keep it. Also, although the list price of the green one is $15.00 more than the burgundy one, they are the same size and appear to have the same features, and I was not able to tell from the product descriptions what the difference is between the two. I read many bad reviews about this product (I always read the bad reviews first, sorted as most recent) and will update this review if it fails or does not hold up in the laundry on the delicate cycle. In the meantime, I am happy as long as it works as intended and described.

So I love these heating pads. I've bought one a year for the last few years. You read that right. One a year - because they wear out. So I'm a daily user of this. I use it at bedtime on my knees or ankles to help with aching. It gets a lot of use. So after about a year (if I'm lucky) they will start giving a F (failure) notice and won't work. I can wiggle things around and usually get a few more weeks out of it, but then I need a new one. In comparison I have an old heating pad that was my great-grandmother's in the 1970s that will still plug in and go. lol. But that thing will set your house or you on fire. SO - I still buy this - because it has great settings and auto-offs after 2 hours. Or you can choose to leave on. It gets nice and hot on level 6. It just won't last forever. I've had other brands, too, and they don't last either, so it might just be the name of the game.

This is a very nice heating pad in a very nice size, 12"x24". The controller is great! Easy to see and easy to use. I love the fact that this has the option to use it with the auto off timer or stay on all the time. I have it on setting 2 and it is VERY warm. On setting 6, it is pretty hot. This will keep my feet nice and toasty on cold winter nights. The pad cover is a perfect material, almost a velour type. It is soft, but not fuzzy. It is a bit more expensive compared to other brands, but there are not very many that offer the "stay on" option and with 6 heat settings, the easy-to-use controller, and this one being a Sunbeam brand... it is worth it.

EVERYTHING a heating pad should be! Our family has used this Sunbeam heating pad for over 20 years. It’s evolved over the decades and the innovations are great. Extremely durable, comfortable and attractive ( burgundy, navy & forest green ). Ours get daily use. A houseful of arthritic humans and pets depend on these for comfort so much that we travel with them. ( lowest setting for pets and yes, the cat in the photos is too fat) I ALWAYS keep two in our emergency evacuation bags. My FAVORITE function is it’s “stay on” mode. Least favorite - the higher heat settings are not as warm as they were in the past. Suspect a federal regulation or litigation at play. Our household puts these through HEAVY DAILY use. I replace them every 3-5 years. Outstanding product. Thank you Sunbeam.

I bought this heating pad in 2021. This thing is still going strong, and it's many periods of heavy use. It gets SUPER hot - I cannot imagine using any of the higher settings. The only thing I don't like is that it accidentally gets detached from the plug sometimes, and then you have to unplug and replug the pad from the wall before it will work again. That said, I want to get one as a gift, and looked up my old order from five years ago so I could get the same one - so clearly, I'd still recommend it!

Esta excelente y llego antes de la fecha prevista, esta de buen tamaño casi abarca toda la espalda y muy fácil de usar y las temperaturas muy bien. Además esta muy bonita la tela y la calidad del producto.

Me parece muy buen producto, cumple su función y está muy suave.

Increíble Cumple con la descripción Duradera

Calienta muy rapido. Aunque algo delgado. Abarca muy bien toda la cintura.

EXCELENTE PARA LOS DOLORES MUSCULARES, SUPER PRACTICO YA QUE TE EVITA ESTAR CALENTANDO EN EL HORNO DE MICRO ONDAS, LO RECOMIENDO