HEATGENE Towel Warmer, Heated Towel Rack, Hardwired, Mirror Polish | 304 Stainless Steel Wall-Mounted Heated Towel Rack With Hardwired Installation And Mirror Polish Finish

My 10 year old towel warmer died. I was leery of this unit and actually purchased a different brand at almost twice the price from a big box hardware store. I ended up returning it when it barely warmed the towels. (91 degrees was the highest temperature it reached after being on 24 hours) Then I took a shot on this model and folks I can not recommend it enough. Easy to install and wire up and it warms towels quickly.

This rack works gr8. Hubby hardwired it for me into existing outlet. Folks have asked if it warms the space where it's installed. Yes! Warmth emanates from it! I leave it on for days/weeks, even. Especially use it to dry my used towels. Dries two (folded) bath towels and I even hang my hair towel at the corner. Luv it!!!

They warm but not super hot. Very compact. Bigger towels hang off of them.

Here is an update to my earlier review. No, I do not recommend. The heat is not evenly distributed as advertised. Read the other reviews that confirm my experience. I did write to Heatgene but they seemed to not really care. Have not installed yet. That will be in a couple of months when full master bath Reno is done, and could update then. It looks great. Just what I want. Sturdy, well made! Weighty. Nice match to the other brush/satin nickel bath items.

The return window has closed, due to how long it took the contractors to come install my bathroom, so I can't return it, but I am going to have them come back and remove this towel warmer and replace it with one that actually works. The rungs get warm to the touch but the towels, no matter how long you keep them on there, never actually get warm even in the slightest bit. I found another brand that does work well that I tried in another bathroom, and I'll be purchasing again to replace this one. Huge disappointment for the price.

Installation is not for the first time do it yourselfer. If you are confident in your skills, go ahead. Be sure to; Watch the installation video. Be certain you have measured everything more than once. I used an industrial horoscope to look inside the wall and ensure I knew where things were located that I did not want to damage. I.e. water pipes If it is the hard wired version DO use a licensed electrician to install the electrical connection. We love it.

Finally a heated towel bar that actually heats the towel! This is the 4th one I tested. the others kinda warmed or warmed in spots. This heats the towel fairly thoroughly. Its not designed that great with cumbersome mounting system, but with some stuggle gets the job done. It comes with a ridiculous plate to cover the J box connection, it uses a rather large rubber grommet to make the fit, I will make something better. It's the only one that heats well so I must persevere.

The unit arrived undamaged and looks great. I did not have any 'rack' issues like others have mentioned (i.e., out of square). I installed it with a timer. It heats up quick and is hot. We're still in construction phase, so I don't know how well it dries towels. The cover that goes over the electrical box was not as clean as I would like, but it's mostly hidden behind the rack, so that's fine. I gave it a 4 rating instead of 5 simply because the manufacturer didn't include a simple one penny template for installation. When you install it, there is NO wiggle room if you ever-so-slightly get those mounting points off by a minute fraction. I realized that before installation, so I was extremely careful to get it right the first time. Measuring over and over again, and numerous times of putting the unit up against the wall (risking scratching the new paint job) making absolutely sure that the markings for the screws were precise. Even then, the unit needs to be pushed onto the posts all at the same time...push one in, and there is no way you'll get all 4 in. And then you still have to make sure your plate is perfectly centered on your electrical box. It all went fine for me, but I also spent an awful lot of time to make sure it did. A template would eliminate a lot of wasted time and worry.

Should have bought one a long time ago. If required would buy again.

Takes about an hour to heat up a towel nicely. Make sure your towel is folded so it traps in the heat. Not spread out over the bar. That also makes room for clothes /pjs. so those are warm as well once you dry off. Perfect size. Works great. I love it!