Herman Miller Classic Aeron Chair Lumbar Pad - Graphite - Size B

I've had one of these in my Amazon cart *for years*. I just refused to pay for the wildly overpriced options that I saw go by. Recently, I think it was one of the Amazon bots that pointed out I could get one "used" for significantly cheaper than the current new prices. I found these folks advertising a pad in excellent condition and I rolled the dice. It's awesome -- working great. And I even appreciate the instructions that came with it. Never realized that turning it around could give you a different lumbar support experience! It arrived quickly and was indeed in excellent condition.

Replaced a broken lumbar pad size b chair perfectly

a fake Herman Millar pillow... popped off the chair in no time. Pissed me off.

Slides right on.

When I opened the box I had doubts - this thing is going to make a difference in lumbar support? From the outside (back) of the chair? It's a firm plastic, one piece. Lumbar support slides onto existing side panels, if you've tapped it on unevenly, just remove and put it back on, or gently tap to even it out. Then slide it down into position. Great support and comfort. I thought I was very comfortable without it, but with longer hours sitting, decided to try it. It's really added to comfort. Worth the investment. Any doubts disappeared.

Product came unwrapped in a Herman Miller box with no product literature or info. One side of box has office logix tape over original box tape which makes me suspect it’s been opened and potentially repacked. I can’t be certain it’s an OEM part, fits fine so not worth the hassle to return, will update if issues arise.

GREAT PRODUCT. GREAT CUSTOMER SERVICE. HIGHLY RECOMMEND.The new product fits the chair perfectly and does not pop out. Additional back support makes the chair incredibly comfortable.I initially ordered the wrong size, but Greg in Customer Service helped me return and replace with the correct size. To ensure you order the right size, reach behind the stamped, rectangular-shaped Herman Miller logo on the back of the chair, approximately 3 inches from the top. Feel for 1-3 raised "dots" behind the logo, which are small, and follow the instructions above on this web page from there.

In a sea of fragile knock-offs, this part comes in a Herman Miller marked box with a Herman Miller branded instruction sheet.