Question 1

how does this sharpener sharpen colored pencils

Accepted Answer

Hello, thank you for your question. PSA7 will create a long pencil point but kindly note that to prevent long pencil lead from breaking, the tip will not be super sharp. It suits colored pencils like brands of Prismacolor Premier, Derwent watercolor, Faber-castell, ARTEZA, Caran d'Ache Luminance, #2 pencils, normal Charcoal/Graphic/Drewing/Sketching pencils, etc. 
Please refer to the video for detailed effects. Besides, kindly prevent sharpening soft Charcoal and soft Pastel colored pencils. They are too soft and will jam easier. If you have any questions, please feel free to contact our support team for more information.

Question 2

Can I buy a replacement power cord?

Accepted Answer

Dear Customer,
Sure, here is the ASIN for the replacement power cord B09FDRNN37.
If you have any questions, contact us freely for more support.
How to contact us:
1. Find "Sold by" on the product page, and click on "AFMAT OFFICE";
2. Then you will enter our homepage. Click "Ask a question" and you could send your questions to us;
3. Your questions will be replied with 24 hours.
Kind Regards,
AFMAT Office

Question 3

Does this sharpener come with the adapter included?

Accepted Answer

Dear Customer,
Yes. This sharpener should include a power adapter. If you found the adapter is missing, please contact our support team to send you the missing part soon.
How to contact us:
1. Find "Sold by" on the product page, and click on "AFMAT OFFICE";
2. Then you will enter our homepage. Click "Ask a question" and you could send your questions to us;
3. Your questions will be replied with 24 hours.
Hope we could help address this issue soon.
Kind Regards,
AFMAT Office

Question 4

Is the internal battery replaceable on this sharpener?

Accepted Answer

Dear Customer,

Thank you for your question.

We are sorry that this model is not rechargeable so it does not have an battery internal. It will need to be plugged into A type plug with 120V, 50-60Hz (USA standard) to work.

AFMAT supports a one-year free warranty for all products in our Amazon shop.

If you have any questions about the machine, feel free to contact our support team to help check the issues. 
We can be reached by service email of AFMAT (user manual) or by message through Amazon.
Steps to send us a message: 
1. Go to the product page; 
2. Click AFMAT Office next to "sold by"; 
3. Enter our homepage, and click "Ask a question" on the right.

We will get back within 24 hours to help.

Kind Regards,
AFMAT Office

Manufacturer	AFMAT
Brand	AFMAT
Model number	PSA6
Product Dimensions	9.65 x 9.65 x 18.03 cm; 590 g
Color	Black -
Material Type	Stainless Steel
Size	1 Count (Pack of 1)
Ink Color	Black
Manufacturer Part Number	PSA6
Item Weight	590 g

AFMAT - Long Point Electric Pencil Sharpener, Labor Saving Fast Sharpener for Artist, Auto Stop Pencil Sharpener, Fit for 6-12mm Pencils

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