N**N
Five Stars
Product arrived on time and was exactly what we were looking for.
S**S
Meine Reparaturanleitung (ohne Gewähr)
Ich bin mit der Fernbedienung insgesamt zufrieden. Die Einrichtung über Logitech mittels PC funktioniert seht gut. Einzig eine beleuchtete Tastatur wäre noch wünschenswert gewesen.Leider habe ich allerdings nun auch das Problem dass die Lautstärketaste nur noch ab und an funktioniert und man extrem feste drücken muss. Ich habe die Fernbedienung allerdings nun wieder repariert, und jetzt funktioniert sie wieder 1a.Reparaturanleitung:1: Batterieabdeckung entfernen, Batterien herausnehmen, 4 Schrauben herausdrehen (siehe Bild 1)2: Auf der anderen Seite mit einem Schraubenzieher die Abdeckung, welche nur eine Folie ist, heraushebeln. Darunter sind zwei weitere Schrauben (siehe Bild 2), welche ebenfalls herausgedreht werden müssen,3: Die beiden Hälften sind nun nur noch über Snap-In Verbinder gehalten. Diese dann mit einem breiten Schraubenzieher vom Batteriefach an langsam heraushebeln.4: Die obere Schale der Fernbedienung sollte jetzt abnehmbar sein. Anschließend die Platinenoberseite (da wo die Tasten draufdrücken) mit Kontaktreiniger reinigen. Zum Beispiel mit Kontakt 60. Bei mir war bei den problematischen Tasten ein schwarzer Schmierfilm. Dieser war in meine Fall die Ursache des Problems und war sehr leicht zu entfernen.5: In umkehrter Reihenfolge wieder zusammenbauen.In meinem Fall hat es funktioniert. Ich übernehme allerdings keine Gewähr dass es bei allen hilft. Bevor man sie wegwirft kann man es allerdings probieren.
A**R
How to get the most out of this remote - better than the manufacturer seems to realise!!!
I had a Harmony 300 for about 6-7 years - until my new dog got hold of it! They don't seem to sell that any more, so I bought the 350 as an "upgrade".These remotes can be AMAZING - but not if you use it as the manufacturer suggests! You need to be a bit more creative.My main reasons for buying these remotes were -1. I hate juggling multiple remotes when watching telly.2. The layout of the buttons is excellent. Much better than rivals. Also much better than the standard remotes that come with many TVs, DVD players etc. In particular I have a Humax PVR which is what I use constantly. The Harmony remote is much more user-friendly than the Humax one.3. I have heard that the "smart" ones with LCD screens gobble batteries.4. The "smart" ones require you to look at their little LCD screens. This more traditional one you learn to control by touch.The way this remote is described by Harmony, you would assign a device to each of the 4 white buttons. You then use these buttons to jump between devices. The 300 was (supposedly) limited to 4 devices. The 350 supports 8.There are a LOT of reviews complaining that 4 (or 8) devices is not enough.Also a LOT complaining about the hassle of needing to keep switching modes.But there is a much better way to set it up...Don't think of the buttons as one per device. Think of them as modes.EG, when I want to watch telly, I mostly need to control my Humax PVR (channel selection, pause, record, rewind etc). But I also need to control some functions of my surround sound Amp (volume up, down, mute).And of course I actually watch the picture on my TV. I hardly need any of the TV controls (because the Humax box is doing most of the important functions). But occasionally I need to adjust the picture ratio when watching old movies.So what I really need is all the relevant buttons set up in ONE MODE. To do this you would assign HUMAX to one of the buttons (Cable/PC in my case). The Harmony software will assign most of the Humax functions to sensible keys. But you can customise the assignments as you please.Then you need to add the extra functions from the Amp & TV remotes.The Harmony software is very frustrating because it won't let you copy the functions from one mode ("device") to another. But you can get round this limitation by "teaching" it the commands (so long as you have the required original remotes). So with a little bit of effort you can control multiple devices from a single mode.You then go through the same process for whatever other modes you want -In my case I use the TV "mode" to control my MyTV (Roku) box. AND of course the amp & TV.I have another mode for DVD player.etc.If you follow this approach, you will be able to control your system very intuitively.Another common criticism of these remotes is their lack of Macros. i.e assigning multiple commands to one button. This is indeed a big weakness.The only thing it does (badly) is switch on/off multiple devices with the "Watch TV" button. I would not even bother using this. With the 300 you can tell it which TV input to select. For the 350 that capability is missing.The easiest way round this is to use the INPUT button to assign the correct input corresponding to each mode.ie. to watch my Humax, I press CABLE/PC - then INPUT. To watch DVD I press DVD/MUSIC - then INPUT. To watch NowTV, I press TV/MEDIA - then INPUT. You get the idea.These products would be MUCH better if they made the software easier to use. In particular, if you could easily copy commands between the different devices (modes). And if they allowed users to create their own simple macros. Hence only 4 stars from me. But if you follow the approach above you can create your own versatile multi-mode remote that will do almost anything!
Y**E
Tastenproblem
Habe die negativen Bewertungen leider erst jetzt gelesen - jetzt (nach einem Jahr Verwendung) funktionieren die beiden Tasten Lautstärke und Kanalwechsel nur mehr sehr unzuverlässig bis gar nicht....wie in den Bewertungen nachzulesen....Für mich war die Firma Logitech immer mit Qualität verbunden - was so nicht mehr stimmt....Werde bei den nächsten Bestellungen den negativen Kritiken mehr Beachtung schenken.
T**Y
Very Pleasantly Surprised!
Our old "All for One" remote got to the stage where it couldn't keep up with our newer TV and devices - and using the 'learn' feature was just too tedious or plain didn't work.As our needs are fairly simple, I didn't want to spend a fortune and this seemed like a reasonable compromise of price Vs functionality. While I have always been pleased with Logitech products, some of the reviews did cause me some apprehension.I needed have worried, this remote works a treat and was simple to set up. I have 4 devices I wanted to control - a Toshiba Smart HD TV, a Panasonic Smart Blu-Ray player, a BT YouView+ box (Humax DTR-T2100) and a Now-TV Smart Box. I just wanted each device remote to be comprehensively replicated. So, I didn't want to set up 'chained' commands or complex 'macros'. However, I did want to have full control of each device (all buttons replicated) - otherwise, you have to keep on finding the original remote for one of the more obscure functions - and the remote you want will always be hidden down the back of the sofa!I had previously checked that my 4 devices were supported and this proved to be the case. The software was easy to install and simple to use. The vast majority of the buttons for each device were automatically replicated correctly. The 'Watch TV' feature I set to just turn on the TV.When finding the 'missing' buttons, with a couple of exceptions, the Logitech software tells you which ones on the original remote are currently not assigned to the Harmony 350. You can also see which buttons on the Harmony 350 remote are unused (by device). Assigning them is simplicity itself (though you do have to remember what each button does once set)!I had 2 functions that weren't replicated - the 'Source' function for the Toshiba TV and the 'Home' button on the Panasonic Blu-Ray player. However, the 'learn' function proved to be much easier then I feared and worked a treat.Now, everything works as I wanted and the remote control is very easy to use. The Logitech software saves the latest set-up so, should I mess things up, I can quickly go back to a working version!Time will tell, but this is the best 'universal' remote I have ever owned - simple to use and simple to configure. I should also mention the packaging. At first glance I thought it was one of those hard plastic packages that needs a pair of garden shears to open - with the risk of losing a couple of fingers as well!I was wrong again - there is a small finger hole in the rear that allows for the back of the package to be (fairly) easily ripped off.In summary, I am very satisfied with this purchase. You can spend an additional £25 for a similar version with a small LCD display. Some users may find that a requirement but, for me, it wasn't!
R**Y
Several Buttons not working after 6 months use
Recently, the several buttons have been difficult yo use.You press the buttons and nothing happens,Yes I tried changing to a new set of batteries, but problem did not go away.Bought in January 2018 Now September 2018 several buttons have ceased to work altogether.Had to Contact Logitech direct who assured me they will send a replacement, they do not want the old remote returnedNon working buttons is an issueThank you Logitech, surely should AMAZON have done more than pass a telephone number that does not workI AM NOT A ROBOT
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