Breezaire WKE4000 Wine Cooler Unit w/ Sentinel II - 1000 Cu. Ft., N/A

Buy something else, Breezaire is garbage and service is worse.

Purchased a vinocraft cellar that was powered by a Breezaire cooling unit. When the cooling unit failed, the manufacturer (Breezaire) failed to provide warranty support, even though it was within the warranty period and despite pressure from the retailer (KLWines) because the cabinet manufacterer folded. Perhaps technically within the letter of the warranty, but certainly not the spirit. These guys are just plain unreliable... if they had a good product, they'd stand behind it. Given the comments on various online forums about cooling unit failures, I have to wonder if they have a high number warranty claims, which would explain expeiences such as mine where they attempt to avoid what most manufacturers would treat as a legitamite claim.

Unfortunately, I've had a similar experience with my Breezeaire. It has leaked on my twice, the unit runs constantly, and the service is not good.It is too important of a purchase not to buy a reliable product. I'd go with another brand.

Do not buy from Breezaire, their warranty means nothing, and they do not stand behind their product. They will tell you to send the unit back at your cost, then tell you the unit can't be fixed for less than a new unit. Worst customer service I've ever seen, Amazon should not sell their products.

The only thing worse than a Breezaire product is the company's service. I have owned 2 Breezaire cooling units and neither worked consistently even when they were brand new. When you seek customer service, they blame you for their product not working. My recommendation: Go with another brand.

Do not buy any Breezaire product and do not buy from Beverage Factory. I have owned 2 and the first broke after 5 years and the 2nd never worked and i had to eventually eat the $1,100 cost. The service is terrible and the warranty is too. The only think worse than the service and the warranty is the product itself.