Arris DG1670A Touchstone Data Gateway Bulk Packed

Pretty much just plug and play. I did have to contact my service provider to have it added to my account, but that was no biggie. I can hear this modem as it’s running while I couldn’t hear the one I’m replacing (same exact model, just was renting it from service provider), so while I’m not sure why this new one is making a sound, I don’t think it’s a big deal. Many electronics make a small noise, and this just sounds like one of my game consoles when they’re on.Works great so far! And it makes me able to return the one I was renting, which saves money.Edit: the sound it was making did become too much to listen to constantly, since the router is in my living room near my chair. But the seller is awesome and let me return it for a replacement. The replacement makes no noise and is running great. Excellent product and very understanding seller. :)

I made this purchase almost 1 year ago (10-11 months ago). It worked fine for the first month or two. It always made a really high pitch buzzing noise, luckily it was in a room we dont use often. The wifi is horrible on this device. I had to bridge the connection to another router. The only thing i am actually using it for now is for the modem. Wish i wouldnt of made this purchase as I ended up spending more money in the end to fix the errors.

If you bought this or are thinking about buying this for your Suddenlink cable internet, (or any other cable internet) and you wish to change router settings, please follow these steps to save yourself hours of frustration.First try to login by going to 192.168.0.1 and entering admin as the username and password as the password. IF that works then you can disregard the following steps.If your's ends up being like mine and work, do the following:1.) Factory reset the router (paper clip held in on the tiny button on the very back of the modem for 30 - 45 seconds)2.) Verify that the SSID being broadcast is now suddenlink.net-xxxx (xxxx will be a random combination).3.) Go to 192.168.100.1:8080 in your browser window and enter cusadmin for the username and password for the password.It took me a while to figure all that out and the Arris user manual did not contain that information. I had to do a bunch of searching to find the correct address (192.168.100.1:8080) on a forum and the correct username and password (cusadmin / password) were on the suddenlink website.If you're like me and you end up getting a suddelink.net gateway, then there are a few things you should know about this thing:1.) You cannot change your routers SSID, access key, or the mode of transmit. It will always be mixed (instead of b, g, n only).2.) All you can change is the channel and a few other settings.3.) You can, however, enable or disable wireless broadcast.4.) If you are having frequent disconnects and interruptions while connected wirelessly, try disabling the router's firewall and if that doesn't work, change the broadcast channel. Disable the 5 GHz band as well as a last resort.My connection speed on a hardwired connection is 94.90 down and 21.76 up, with a ping of 22.My connection speed on a 2.4 GHz wireless connection is 53.02 down and 21.84 up, with a ping of 23. Ugh!My connection speed on a 5 GHz wireless connection is 111.80 down and 22.07 up, with a ping of 24.I'm paying for 300 Mbps speed.The WiFi connection quality has been pretty bad with random disconnects and interruptions in service. Disabling the firewall and setting the 2.4GHz and 5GHz broadcasts to a specific channel has helped somewhat but it's still not perfect.The gateway will randomly power down, even when your right in the middle of downloading something or surfing. Kinda annoying if your watching a show or gaming.Lastly, the unit gets HOT.

I called Spectrum to have them activate this modem to replace their modem and get rid of that rent fee. I told them this was the exact same model they are renting me. They told me it's not on Spectrum's approved list of modems and although they are renting it, it may be their "consumer" model and not suitable for residential use...something like that. So I ask if it doesn't work (which it should since it's literally the same technology) then can I switch back to their rental modem. Basically she tells me there will be an $80 fee if it doesn't work and the rental modem doesn't get returned before the end of the billing cycle which was in a few days. I went ahead and got it activated anyway, despite the charge scare. I configured the modem and Wifi before hand and it was pretty much plug-and-play after they activated it. The speeds are about the same since we mostly use Wifi. I did get a few latency issues the other night, but I assumed it was because my Xbox was downloading an update. Other than that I think this is a pretty good value.

I love this router. This is the router that rented with Time Warner for over a year and I rarely had any problems. When I decided it was time to purchase my own instead of renting one, I bought 2 different routers, both which were absolutely terrible before I decided to buy the same brand I'd been using this entire time. I should've done that from the very beginning. I've had it since January, and I can't even remember the last time I had to reset it. AND I bought a used one too! Definitely a great product.

Arrived cracked but still works

I ordered this modem/router with some trepidation, after reading some of the reviews. Some described less than perfect merchandise, difficulty setting up or just not working at all. It came with all the necessary cable connections, power cord and set-up documentation, though they were somewhat confusing. And despite the almost 2 hours on phone with Spectrum/TWC to get the box activated, it works fine, just like the one I was paying $5 monthly fee.