Does the regular size come with the Pom key chain?

yes it comes with the Pom keychain

What’s the size of this bag?? In inches?

Bag Dimensions: 10.5" W x 8.5" H x 4.5" D

Hello my bag did not come with the Pom Pom keychain :(( who can I contact about that?

I’d send a msg in ur msg section to the owner of the store via messenger in ur acct

How can I contact customer service regarding an issue with my purse?

I really like the purse and size however the scratches on the hardware and the ball falling off should not happen in 3 days. $60 is alot for this purse and it should hold up better.

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Description

👜 Carry Confidence with Every Step!

SUSTAINABLE CHIC - Crafted from 95% polyurethane, this bag combines style with eco-consciousness.
ELEVATE YOUR STYLE - This chic satchel bag is the perfect accessory for any professional outfit.
UNMATCHED SECURITY - Featuring a reliable turn lock closure to keep your essentials safe.
VERSATILE ELEGANCE - The classic black color makes it a versatile addition to any wardrobe.
EFFORTLESS MAINTENANCE - Designed for dry clean only, ensuring your bag stays pristine with minimal effort.

The ALDO womens 23MINIJERILINI Satchel Bag is a sophisticated accessory designed for the modern professional. Made from a high-quality synthetic blend, it features a secure turn lock closure and a sleek black finish, making it both stylish and functional. Ideal for those who value elegance and practicality, this bag is perfect for any occasion.