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Q: What is the difference between this and the regular (non-basic) dohm machine?

Dear Nai, The Dohm Basic is a single speed unit and the Dohm DS is a dual-speed with a high or a low speed. If you have any additional questions or concerns, please contact us directly. Kind Regards, Angela B., Marpac LLC, customerservice@marpac.com or 800-999-6962

Q: The button on mine is broken. Can I get a replacement?

On Marpac Dohm's website, I located a customer service chat page. The rep instructed me to submit copies of the receipt and a picture of the serial number found on the bottom of the unit. Within two days of receiving of my the email, MD's service team sent a replacement unit. I returned the original unit using the box and shipping label they provided. All is well that ends well.

Q: All the reviews say that the on/off switch breaks after 1 month of use. Has this been fixed yet?

Sound Machine button was an issue at first but I don't seem to have any issues now. I sometime have to click it on/off a couple of times for it to come on. I'm glad to know I wasn't the only having issues.

Q: How much Electricity does it consume

Dear Hyeyoungshin, Thank you for allowing us to assist you! The Dohm Basic uses approximately 16 watts of electricity. I hope this is helpful and if you have any more questions or need further assistance please let us know. Kind Regards, Angela B., Marpac LLC, customerservice@marpac.com or 800-999-6962

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Description

🌌 Sleep Better, Live Better!

SLEEP LIKE A PRO - Transform your nights with soothing white noise.
COMPACT PORTABLE - Lightweight design (1.5 lbs) for easy relocation.
NOISE MASKING MAGIC - Reduce nighttime disturbances and wake up refreshed.
TRUSTED BY MILLIONS - The original white noise machine brand for ultimate relaxation.
CUSTOMIZABLE COMFORT - Single speed with adjustable volume for your perfect sound.

The Marpac Dohm Basic White Noise Sound Machine is a compact and effective sleep aid that creates a natural, constant white noise sound to mask disruptive noises. With a single speed and adjustable volume, it allows users to customize their sleep environment. Weighing just 1.5 lbs, it's easy to move around, making it the go-to choice for those seeking a peaceful night's sleep.