Kenmore Elite 27002 20.5 cu. ft. Upright Freezer in White, includes delivery and hookup

My freezer was working great but at 20 years old, I was getting nervous, Though we have insurance against food loss in case of an issue through our home owners, and an alarm to signal temperature increases above settings, we also travel. As it was getting older, the possibility potentially coming home to thawed, rotten food became more of a possibility. It was also not energy efficient. A replacement of my refrigerator last year dropped our power bill about $30 a month. I looked for a few months at local retailers f0r a nice freezer that had nice bins to organize the food, well lit, had an alarm, and was still comparable in size to my old freezer.. I could only find one brand, and basically various sizes of the same lower to mid end models at the major local retailers where I shopped. I decided to check Amazon, and am so glad I did. The freezer arrived today and on express chill was to -10 degrees in just a couple of hours. The delivery team was, friendly, professional, right on schedule and set everything up and took my old freezer out for us. this freezer has baskets, bins, and several features to allow good organization of the food, It is very well lit with LED lights, so easy to see contents. It even has an outside door temp gauge and a door ajar and temperature alert alarm. I am so happy with it.! I have had Kenmore products for years, so am comfortable that it will be durable and last well.

I would give this a 5 star review, but this is not easy to open. I thought it was locked when I first tried to open. It could use something to brace your left hand on side of freezer if you are pulling open door with your right hand. If you don't hold freezer while opening door wont open. Otherwise lots of room and very cold. Fits my needs perfectly. Just plug in and a few hours later, ready to load.

I am very happy with this freezer and with the delivery service, but there were a few things that surprised me:- No surprise, because I measured, this freezer is much larger that the one it replaced - not sure of its cu.ft, but it was shorter, more narrow and not as deep- The storage options, drawers and moveable shelves makes it much easier to organize frozen food - things will be much easier find, however with all its extra size, it does not hold a lot more than the old freezer. Considering the difference, I expected a fully empty shelf, but not so. It is almost full with the food I removed from the old freezer.- The power cable is very short. We keep the freezer on concrete blocks in the remote chance that we will get water in the basement. Because of the height of this freezer, we went down from 6" blocks to 2" blocks. It is a good thing we had them. When the freezer was installed on the blocks, the cord did not reach the outlet which was halfway up the wall. It seemed that the delivery people were going to leave it that way, saying that we needed to get an extension cord. Fortunately, they were persuaded to start over, move the blocks two inches closer to the outlet and then the cord did reach.All in all, we are very happy with all the new conveniences with this freezer, including the digital temperature indicator that is mounted on the front door, the very bright interior lights and the organizational options that I hope will make it less likely that I buy duplicates of things I have, but did not find,

Don’t bother!! It never worked. They are picking it up Friday.

I like that i got the freezer fast. I don't like that a reviewer said it could be used as a refrigerator or freezer, which is why I bought it, only to find out that was NOT true! I don't like that the brackets appear cheap. I don't like that the price was reduce about a week later and I found out they were going out of business. I am concerned about the warranty! Over all disappointed that I believed a reviewer when I asked a question. The reviewer's answer was clearly a lie. I got an email from the manufacture but it was too late.

Overall nice freezer, Came with one broken shelf from factory.

Arranging the shelves and baskets in the main compartment and door is simple, and makes organizing the contents very convenient. Interior lighting is exce;llent, holds temperature well.The delivery service was excellent, The truck arrived right on schedule, the delivery people unwrapped the unit, leveled it, and made sure everything was working before they left.

I don't have a lot to say about this unit other than I am happy with it. Love the temperature gauge on the outside, as I walk past it and see the BIG 0 I know it is working properly. I left the last freezer open a little and did not realize it more than once. The other is Kenmore is such a great name and reliable product. I don't trust sears any longer buying it from Amazon was a nice surprise. delivery was organized and had no problems and the extended warranty was fairly priced. Glad I purchased this.