SYLVOX 55'' Full Sun Outdoor TV Smart Waterproof TV 4K 2000nits, Supports Wireless Connection Wi-Fi ARC CEC, Suitable for Partial or Strong Light Area(Pool Series)

This is an update to my previous review. After being contacted from higher level support, I was sent a replacement tv. Got it mounted and it works great. Guess I got a defective unit. Huge shout out to Leah and Leeke for taking the time to address my issue.Previous review:Picture is outstanding and very bright. My only issue is when in direct sunlight (with 80 degree temps) it seems to overheat and the screen goes very dark. The sound is still on. I have to unplug it and put it in the shade for 15-20 minutes then it’ll work for another 30 minutes. I put a pool umbrella over it to shade it and it works fine. This is not why I bought it. Contacted support several times, but was told that was just the nature of the tv and good luck. Don’t advertise it as DIRECT SUNLIGHT if it fails in DIRECT SUNLIGHT. My $300 Vizio worked this well for $2000 less.

After a couple of weeks my TV turned on but didn't display any picture. The TV probably got knocked around during shipping and finally gave out shortly after setup. I did purchase an extra warranty through Amazon just in case! I went straight to Sylvox instead of Amazon just so they could be aware of the issue. They corresponded swiftly and I had a replacement within 2 weeks. They also provided a return label and I reused the box the new one came in.The TV uses Android/Google TV so all of the apps we currently use in the house are available. At one point, one app wouldn't download "app not available for current version of your software" or something similar. Just restart the TV and try again that seemed to fix it.The remote works well and was easy to connect via the initial TV setup menu. The TV menus are responsive and snappy. Bluetooth and wifi setup were both seamless. You can also connect it to a BT speaker, but keeping it connected all the times seems tricky. It's probably a fight between the BT speaker and the TV and a few other devices as well.The box also comes with a variety of mounting bolts if needed. A wall mount is NOT included. However, the mount you buy separately will also come with some bolts.The TV's enclosure is solid and quiet. The original TV I bought on Amazon had a loud fan noise, but this replacement unit directly from Sylvox is completely quiet. They said they had updated the design and removed the fan noise entirely, GOOD MOVE.My original purchase from Amazon didn't have any physical buttons (that I could find) to operate the TV. This replacement from Sylvox has a set of buttons on the side in case you cannot use the remote.The audio leaves a bit to be desired, but I find the MEDIA setting to have a good balance between speech and base. More often than not, you will use your own independent speaker, but it's not horrible otherwise. Keep in mind that the sounds is enclosed in the case so don't expect living room quality.Overall, we like the vividness of the display mid day sun on our pool deck. The warranty process was a breeze.

If you need an actual outdoor rated TV, this is a great value. It arrived with great packaging which was surprisingly easy to unbox. TV is very solid and has a very bright picture even for a partial sun model. NOTE: We have it in a covered screened in porch and it works great. No issues with heat/cold.We did have a problem with the remote when it arrived, but Sylvox support was very responsive, quickly did some troubleshooting, and then immediately shipped out a replacement remote which paired and worked perfectly.I would highly recommend it for the quality product and outstanding and responsive support which doesn't seem to be common anymore.

We purchased several of these with minimal usage. So far, one has died after about 15 months, and another currently has an issue with a vertical pixelated line, a month before the one-year warranty expires. When it worked, it was a good TV, but please purchase the extended warranty from Assurion through Amazon as I did, so at least you are covered for a few years. Good luck!

I wasn't familiar with Sylvox but it's a name I won't forget now. After doing some research in outdoor TVs. The size, NITs, and QLED factors all led to me purchasing this unit. I can't be more pleased with the picture quality. As with most TVs the sound is best when paired with a sound bar. I give it four stars across the board. The overall score is 5 stars, and that's because of the customer service. In a word, stellar. Firstly, my puppy got to the remote so that was a wrap. I called and let them know exactly what happened, and they still replaced my remote, free of cost. Secondly, and most importantly, my unit sustained some water damage and was no longer operational. Suffice it to say... please still purchase a TV cover even though the unit is waterproof. Again, Kiko, Leeke, and the Sylvox customer team ensured I received a replacement unit at no cost. Can't speak high enough about my experience. Well recommend this company and product.

The product is a good value for the price. Clear picture and plenty of input options. Works very well with Sylvia sound bar in the ARC port. WiFi counted easily. Integrated apps are limited per description, Netflix and Prime are the only ones that matter. Would be an improvement to add more or support airplay. Does support screencast if you are a android user. First unit came with screen broken (probably due to UPS handling). Called customer service and they sent a replacement within 2 days and a free return label for the broken one. Customer service rep called multiple times to check on status and to make sure I was fully satisfied. Something many companies don’t do anymore.