VTech SN6307 CareLine Photo Speed Dial Accessory Handset, White | Requires SN6127, SN6187, or SN6197 to Operate

This phone is easy to use for my 90 year old mom in memory care. Its tricky to download pictures and size them down to fit in the squares, but I know how so it was worth it. You could also just put names in the squares, however, my mom recognizes our faces and I also photoshopped our names on to the picture. All a person has to do is push the face of the person to dial and it dials it. She doesn't have to push on first! Hanging up is easy. You have to have the cordless phone system to match, but I can't tell you how much this helps her. She never uses the regular cordless phone, but that is the one you need to pair with this one.It has a great speaker to it as well. She is hard of hearing but can hear pretty good with it on speaker and up to her ear. Get it if you have a loved one who may lose touch with the her loved ones because of memory issues! We bought it two years ago and its going strong.

I bought this phone for a relative that was almost blind and much older and could no longer remember phone numbers. My intention was they could push a photo button to call out. And then they could hear a name when someone calls in, and know who’s calling. This is how the phone is advertised! However, this is Not how the phone functions.Let me explain. When you buy this phone, you must buy a phone base to pair it with. I knew this and did this. One phone was a number alphanumeric keypad. This was what I wanted. When you program in the numbers to be paired, you Must save them as ‘Photo 1’ for the first spot. The second spot must be saved as ‘Photo 2’. And so on. When one of the four saved numbers call, the Caller ID announces: ‘Call from...Photo 2’.I called the VTECH tech helpline two seperate times and they each told me, the only way the photos can be saved is by labeling them ‘Photo 1’, etc. or the photo buttons will not function to call out. Both people said there is Not a method to get the caller ID to be announced with their product, and they apologized. Which is it: intentional false advertising OR they do not understand how their own product works. I am returning both this phone and the new base phone I ordered. Very disappointed and a lot of time researching, purchasing, and setting up wasted. I hope this can help someone else, if you plan on using this the same way I did.

Indicated it was used but box is brand new. Wonderful.

The idea is great and the phone generally works well. I bought this for aging parents to make their use of the phone easier. One of them has problems dialing so the pictures and big buttons are a great idea. He also has difficulty understanding who is calling, so the announcing of who is calling is needed as well. I bought this with the SN6187 - cordless base and pendant combo.Here is the problem when you pair this with the SN6187 - the way the push button phone knows what number to dial when a button is pushed is by entries in the phone book. In the phone book you have to enter in a number and then enter in the name as "Photo X" where X is a number from 1 to 4 corresponding to the button you want. So now when that number calls, rather than being announced as "John" or "Tom", it is announced as "Photo 1" or "Photo 3". Anyone who has an aging parent can understand the confusion that this can cause. The corded base does not have this issue as photo numbers are stored differently and a real name can be applied. Looks like I am going to have to buy that base instead.They fix this and they have a great product. Otherwise go with the corded base which doesn't have this flaw if you want to buy this handset.

Pros:Making a phone call with the large buttons has enabled my relative to reliably phone one of her programmed contacts and because it hangs up when she places it in the cradle it doesn't get left "on".Very easy to use - pick up the phone and press the big button.I used large print to spell out the contact's names rather than use a picture.Cons:The ringer volume button is in a bad place so the volume is often adjusted accidentally.The handset has some background static which could be from the base unit placement. I'm working on that.I wish the on and off buttons were more toward the center of the phone like other handsets.The on and off buttons are flat so I had to stick on a rubber nub so my relative could feel those buttons.Despite the cons, this has been a great phone for an elderly relative with very poor vision. It is also so simple to use that anyone who is having problems operating a regular handset will be able to use this one.

Item exactly as advertised. We bought it for my 97 year old mother who is in a nursing home. She loves it. Extremely simple for her to use. One button to call her top four contacts. Excellent volume control. Easy to hold -- particularly important after she had a stroke. We had a problem knowing how to pair it with the vTech SN6127 phone. Called vTech technical service. The service was prompt, courteous and walked us through the process. That could not have been better. A great product.

This handset sounded great, and conceptually it is BUT, and it's a BIG but, BEWARE!!!!! It is NOT fully compatible with the SN6187 as it claims. It loses one of the most important features, Caller ID Announce. If used with this unit incoming calls will not be announced by name but rather Photo 1, Photo 2 etc. If you have purchased this phone for someone who needs the photos to make calls how on earth are they going to remember who Photo 1, 2, 3 & 4 are when a call comes in? There is no mention of this problem anywhere. I called customer service and they confirmed that it will only announce the names if used with the corded phone base SN1197. (Who wants a corded phone?) All they could say was sorry. I am still waiting for a supervisor to call me back. Bad V-Tech! If they corrected this problem and the handset worked with the SN6187 I would give it a 5 star rating.