🧼 Clean smarter, not harder!
The iRobot Roomba Combo J9+ with Replen Kit is a state-of-the-art 2-in-1 robot vacuum and mop that offers powerful suction, hands-free operation, and advanced allergen capture. With features like the Auto-Retract Mopping System and SmartScrub technology, it ensures a thorough clean across all floor types, making it the ultimate cleaning companion for busy households.
A**R
Just about perfect.
Pro’s-Base is compact and looks nice.-Once it’s done 2 mapping runs and the keep out zones are adjusted you can pretty much just let it do its thing and not worry about it.-Vacuum and mop performance is very good, even with a shedding Golden Retriever in the house.-Obstacle avoidance is really really good.-I know it’s manufactured in China, but it’s an American company, and that makes a difference to me.-Changing the mop pad is no more work than emptying the dirty water, and I know the mop pad and base are always clean.-My 4th Roomba and the best so far.Con’s-You have to be pretty obsessive with it for the first 2 days. You need to unclutter the house, let it do 2 complete mapping runs, and spend some time creating and adjusting keep out zones.-Bathroom Mats are a problem. Keep out zones haven’t been the answer for me. I don’t know if the answer is taping them down, picking them up before each run, or just letting them get moved around by the robot.It’s not a completely frustration free process to get the J9+ Combo set up, but once it is set up, it’s nearly perfect.It cleans very well, picks up dog hair, mops well and consistently finishes every job without getting stuck.Auto empty vacuum and auto fill mop functions are great.I really don’t mind washing and changing the mop pad, I think it’s probably better than hoping the machine cleans the mop, and then having to empty the dirty water and clean the base.Everything seems to be made in China, but buying from an American company appeals to me.Roomba’s are really easy to replace parts when needed.I Really like this robot, I’m glad I sent back the Roborock Q-Revo and bought this. The Q-Revo had all the bells and whistles, but the vacuum performance was terrible, obstacle avoidance was awful, and the build quality wasn’t great.I think this is the best Roomba yet.It’s not perfect and is a little frustrating for the first couple days, but the effort has been worth it. It works flawlessly every day.I hope Jarvis will continue working well and be my new helper for many years.
V**
Modified Rating From 1 Star to 3.5 Stars back to 1 Star
Update After 45 Days:Well it stopped scratching the floor but after just a few days of working great it started having a mind of its own, steering jobs during the middle of the night randomly. And then it stopped emptying its bin automatically. Tried everything we could find to get it to once again empty its bin... and nothing worked. Wife fed up with this expensive, non-reliable appliance. So we returned it. And after our experience with it we cannot and do not recommend it.Update After 30 Days:After a few days someone from iRobot reached out to us. Very interested in our experience with the J9+ Combo so I spent over an hour on the phone explaining what had happened and how it happened and why we were disappointed. We were told our experience was not normal and they'd like to send us out a replacement unit. It arrived, this time with mopping pads. I'd like to say their customer support is 5-star BUT... but, we reached out to support via their website on the day the unit arrived without mopping pads and their first response to that email was after we'd actually received the replacement unit 10 days later.So is it better? Yes. Using just Bona cleaning solution with zero water the floors are perfectly clean and shiny as expected with zero streaks. It is able to complete full cleaning runs without intervention and has yet to get stuck or have an error running into obstacles. So the unit itself is 5-star. The app though, well, that's another story. Still getting missing help pages and still throwing errors when modifying rooms, etc. And, unlike other robot mops you can't tell where it has completed part of a job and what part of the job still needs to be completed. I shows a rolling iRobot as it's doing it's thing which is just useless. Others we've used actually show you the pattern used to vac/mop and a realtime display of where the robot is. And there's no way to tell it to clean just a room or section of a room without first setting up a favorite for that. Other much less expensive units allow you to spot clean, room clean and even area clean right from the Home Screen.So, we debated on returning it and to be truthful, we may still do that. But the quality of the mopping is as good as we've seen. Is it twice as good as other units... don't think so but having clean floors that shine... well, if we were to try another unit we'd be very disappointed if the mopping experience was not as good. So for now, we'll keep it. But iRobot REALLY needs to work on their post-sales support, their first use supporting documents and videos and most of all, their app experience. It's the most expensive but all these things are at a level you'd expect from the least expensive option.Previous Review: Really looked forward to this arriving and all the AI making cleaning our home effortless and "smarter". For the record we have a cheaper iHome vac only robot and thought this very expensive, top of the line one would be a huge improvement. It has not been so far. It arrived without the mopping pads. I reached out to support and after 2 days haven't heard a word from them. After that we decided to at least try it. Has yet to finish a complete vac run for either a complete run or even a room at a time. It took over 10 hours to map our main floor. Also experiencing issues/bugs with the iOS app. Try to save a keep away zone when it finds one and it will not save. Try to better understand a function and click on help and it just says not found. The whole thing just feels rushed and unfinished. So far we are not impressed.
J**5
Great but not perfect
I have two of these, one for my office suite and one for home. It does a pretty good job mapping the areas and when in mop mode does her best. I’m not unhappy at all with it, but there are things that could be better.Things to improve:The mopping pad can get dirty very quickly.It doesn’t know to automatically refill the cleaning tank on the Roomba, nor empty the bin. Those seem to be manual decisions.The obstacle detection needs work. It took an ant trap, knocked it around enough the goo leaked out, then dragged the goo through my office.
G**C
Save me a lot of time
love it! This vacuuming and mopping are incredibly useful, with excellent cleaning performance. It saves a lot of time and easy to clean
W**K
Fundamentally broken
I truly wanted to love the J9+ Combo, but enough is enough. I can’t recommend it. This product is fundamentally broken in so many ways. I "upgraded" to this from the Roomba 980, which I absolutely loved. However, I hardly used it because the home had to be pre-cleaned constantly, and it didn't mop. I wanted to get a Braava but never did. Then suddenly, the competition for the robotic vacuum market became actually competitive. But I had such a good experience with iRobot's Roomba that I decided to go with their top-of-the-line model, the J9+ combo.So, the good:- Room mapping is pretty decent, and being able to dictate which rooms to go to and clean, avoid, plus how to clean (mop and vacuum, or just vacuum), is nice.- It does a good job vacuuming, better than the Roomba 980, and more accurately.- Battery life is very good.- Obstacle detection is pretty decent.- The docking station is nice looking and convenient because it has storage.The bad:- It docks correctly only about 30% of the time. If the Roomba does not detect the docking station, it doesn’t empty the contents from the vacuum, and you can't refill its water tank. The solution to this is to take out the Roomba and manually send it home again.- Of the 30% that it does detect the docking station, 40% of the time it fails to vacuum due to a "sealing problem," requiring me to try it again or remove Roomba from the docking station and send it home.- Mopping is mediocre. It does not seem to saturate the washing pad enough, or it's not spraying enough, but you can notice lines of what's wet and what's not as Roomba drives around. It's frustrating.- The home mapping system seems to fall apart if a landmark has moved. For example, I moved a speaker, and it threw Roomba off every run since, and I had to run a map of my home again to fix it.- The dirt gets caked on the suction port where the rollers are because I assume the dirt's wet when it's sucked. It's quite difficult to clean off and seems like a huge design flaw.- Constantly erroring. The final straw was it stopping a job because there was an issue with the floor sensors. The floor sensors are clean; they should be fine.- This thing gets DIRTY. I have had this for a month, and compared to my Roomba 980, which I've had since 2018, there are hardly any scuffs or anything on it. The J9+ combo looks like it's run a marathon and fell on its face each time.- You cannot have it only mop; it must vacuum and mop or just vacuum.I don't know if my product is defective, or if this is just how it is. However, as of right now, I can't recommend this to anyone. At $1,799, this is a rip-off, and even at a highly discounted price of $1,399, it's not good.
K**I
Precisely what I was looking for
Have owned a J7+ and Braava before and given the good experience with them wanted an all in one combo which refills the cleaning liquid and had a better suction. Based on the hype went with Roborock S8. BIG mistake (well that’s for another review) and after having sunk my money in a place where the sun never shines, went for what I should have gone with in the first place. Enter the J9 combo and it delighted right out of the box. Suction is much higher and the mopping is top notch. Scrubbing the mop pad feature was never a priority as it leaves residue in the machine and creates a hygiene issue. Moreover the dirty water eventually lets off a smell. It’s easier to swap the mop pad. Cons: The navigation is still the same as in S7 and could have been upgraded to a LIDAR instead but as long as it does the job, it’s fine. Would have been great if there was just a mop only mode and hopefully it can be addressed with a software update.
H**R
iRobot Roomba Combo j9+ - A Game-Changer for Home Cleaning!
I couldn't be happier with my purchase of the iRobot Roomba Combo j9+! This multi-functional robot vacuum and mop have truly revolutionized my cleaning routine. The self-emptying and auto-fill features make it incredibly convenient – I no longer have to worry about constantly monitoring the robot. It does a fantastic job cleaning both carpets and hard floors, and the mapping technology ensures that it covers every corner of my home. It's been a time and energy saver, and I highly recommend it to anyone looking to simplify their cleaning chores!
A**R
Useless “toy”
With the reputation that they have, I would have expected much more from their latest flagship product. We end up running into errors weekly with the robot. Some weeks it’s about it not being able to empty the trash bin (too much pet hair stuck in the rollers) but most times it’s not connecting to wifi - an inconvenience but still difficult to deal with. An expensive toy at best and not a very good one.Why didn’t I return it? Too many other things going on that have had to take priority but one thing for sure, I will not be trusting the brand again.
Trustpilot
1 week ago
1 day ago