Does J21 model turn off after 10 mins? If so, can this be disabled so I can use longer.

I just purchased this model and it does shut down after 10 minutes.

What is the amplitude?

Thanks for the question. Please be advised that the amplitude is 10mm.

Should the battery level drop to %50 after 20 minutes?

Thanks for the question. It depends on personal usage. Normally the battery level will not drop to %50 after 20 minutes. If there is any problem with your product, please feel free to contact us via Amazon email system and we are assured to help.

Is there a manufacturers warranty and where would I find that information?

Thanks for the question. Please be advised that the product has full 12 months warranty.

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💪 Elevate Your Recovery Game!

VERSATILE RELIEF - 8 interchangeable heads for a full-body spa experience, anytime, anywhere.
SILENCE IS GOLDEN - Enjoy a tranquil massage experience with whisper-quiet operation.
ENDURANCE CHAMPION - Recharge once and enjoy up to 6 hours of uninterrupted massage bliss.
POWER MEETS PRECISION - High-torque motor delivers deep tissue relief like never before.
UNLEASH YOUR POTENTIAL - Experience 30 customizable speed levels for tailored muscle recovery.

The Sportneer Massage Gun is an advanced deep tissue muscle massager featuring 30 speed levels, a high-power motor, and 8 interchangeable massage heads. With a whisper-quiet operation and a long-lasting battery, it’s designed for athletes and busy professionals seeking effective muscle recovery and relaxation.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.