Is your shoe true to size?

Please measure your foot and refer to the size chart. If you have standard feet, choose your usual size. For wider or higher instep feet, we recommend going one size up for better comfort.

I read some reviews that side seam is easy to open, is that true?

We have improved the production of this product stitching process optimization, making the product more solid, please rest assured that you purchase.

Is your shoe supportive?

We have been upgrade systematically of the product, now we choose T50 high-density memory foam, provide superior lasting.

What's your material made of?

Our shoes are made of a cruelty free material which is premium faux wool. Warmth, softness and shiny finish on the upper lend a comfortable and luxurious feel to them.

Are your slippers exclusive?

Our shoes are the brainchild of creativity from designers. Each pair of shoes carries EverFoams' value of "making every step memorable" to bring customers a quality and comfortable experience.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.