Have shipping methods to the US improved? Are they still just crumbles?

We received a shipment with a lot of crumbled biscuits. It's the packaging: we received our three-pack stuffed in one of the thin plastic envelopes, so the biscuits were doomed for destruction. I wish we could somehow put in a request for better packaging.

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Description

🍫 Crunchy, creamy, and utterly share-worthy—don’t miss out on the Nutella biscuit craze!

ELEVATE YOUR SNACK GAME - Perfect for coffee breaks, meetings, or a quick energy boost with a touch of luxury.
SLEEK PORTABLE POUCHES - Designed for on-the-go moments—keep your Nutella fix handy wherever you hustle.
TRUSTED FERRERO QUALITY - Crafted by the iconic Nutella brand, ensuring premium taste and consistency.
GENEROUS 276 G PACKS FOR SHARING OR NOT - Ample quantity to satisfy your snack cravings or impress your office crew.
IRRESISTIBLE CRUNCH MEETS CREAMY INDULGENCE - Experience the perfect harmony of crispy biscuits and luscious Nutella cream in every bite.

Nutella Biscuits come in 3 convenient pouches, each weighing 276g, featuring a crunchy biscuit exterior with a smooth, creamy Nutella filling. Packaged by Verbasa Confec under the trusted Ferrero brand, these biscuits are perfect for on-the-go snacking or sharing in professional and social settings.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.