iSpring GA1-BN 6.5"x11" 14oz Solid Brass Heavy Duty Water Filter Designer Faucet, Fits Most Reverse Osmosis Units, High-Spout, Brushed Nickel

After spending a considerable time looking at drinking water taps, I decided to go for the iSpring GA1-BN on the basis that it looked to be a high quality product with mostly good reviews on Amazon. I have to admit that the tap that arrived was slightly disappointing and did not feel particularly solid. When I fitted the tap, I found that the main body of the tap had a tendency to rotate on the flat front plate that covered the hole in the sink. After a couple of attempts to tighten the tap to present rotation, I ended up removing it to diagnose the issue only to find that the o-ring in the base of the main body of the tap was recessed below the metal – in other words the o-ring was pointless. I then wasted a couple of hours trying to pack out behind the o-ring to see if I could fit this problem and while this helped, I was not especially pleased with the result. You may be asking why I have given this product a 5* rating given what I have said…. When I when to register the warranty, I decided to mention the o-ring problem to the company. They responded within 24 hours and arranged to send a replacement tap direct from the US. The customer service that I received from Sean at iSpring was amazing and the replacement tap arrived within a few days. The build quality of the replacement tap is so much better than the original. The two taps are similar in general style, but close inspection soon shows that the two products were very different. One easy way to see if you have the new version is that the new version DOES NOT have an o-ring. You can also tell as the replacement tap body weights a hefty 570g compared to the original that was just 350g. Looking at the images on the Amazon website, it is clear that the replacement tap is the one portrayed in the images. Hence, I can only assume that the original one sent to me was an older and much cheaper model that has now been surpassed by the newer and far superior one. I can highly recommend the tap that I now have fitted, the build quality feels solid, the tap looks lovely, the flow rate is excellent (despite only being feed by ¼” diameter tube) and the customer service from iSpring has been amazing.

The media could not be loaded. Very impressed with the quality. Hope it lives up to the expectation for long time, have been using it for 2 months now. The product comes with 2 different size adapters, 1/4" as well as 3/8" tubing fittings for water filter tube pipes, but this info was not originally advertised. The customer care team is prompt and responds on queries within 24 hrs, Francis did a fabulous job in addressing all my queries. I am glad that I ordered this product, despite the market flooded with loada of costly products much higher priced, this one does the job impressively at a competitive price. The installation was easy and straightforward, the instructions came is very helpful.

This as a feel of quality about it and came with fittings to suit different pipe sizes and clear instructions on fitting very pleased it also as good water flow and stops good with no dripping .just gotta get my splash back on walls sorted now👍

The tap is easy to install There is no dripping, but it's a little bit wobbly.The faucet outlet is relative too close to the bench top and thus limits the hight of water containers.

I got everything I needed to fit the tap . It is very good quality in a good price and fast delivered

Good heavy duty product sold with the required parts for quick installation, as a replacement for a faucet which broke off. Good customer service too, thanks Nick!

Replacement for a leaking tap. Very simple to install once the old one was taken out. Looks great and the colour matches the main sink tap

Have bought several taps previously for filtered water but decide to spend a littleore this time. I was not disappointed since this tap is of excellent quality and a breeze to fit. The only problem was trying to register for the 3 year warranty. However an email to Sean quickly resolved the problem. Overall a solid purchase which should give many years of service.