Best Choice Products 7-Piece Modular Outdoor Sectional Wicker Patio Conversation Set w/ 2 Pillows, Coffee Table, Cover Included - Gray/Navy

The patio set came sooner than expected. The instructions were very simple for set up and the items were well packaged. The only suggestion I'd make was to use your own tools if you have them. Using the tools they provide will take you a long time. It's not hard to put together, just many screws, which I think speaks to the quality. Also, make sure to loose fit the piece you're putting together before you tighten everything down. We made this mistake with one of the pieces and had to loosen up all the hard work we did because one hole became misaligned.I love the versatility of this set, you can arrange it however you want it, and the pieces aren't super heavy so you can easily move them around yourself. The thickness of the cushions feel comfortable and the seats are deep. We no sooner set it up and then went out of town. When we were gone, we got 4 inches of rain in a short time. The cushions stood up to the rain and wind. When I got home, I simply unzipped them and put them on their side to dry out. I was worried about the size of the set, as I've been searching for a set for years and have seen reviews for other sets that said they felt like kids patio furniture because they were short, this set does not feel like that. I'm 5'6" and have no problem getting in and out of the seats. I ordered the navy color and the seats do not get incredibly hot like you'd think they would sitting in the sun all day, as is the case on my deck.I added a rug we had used for camping, and I am absolutely in love with my back deck. Would highly recommend getting.

Overall product is decent. Some light damage to the plastic/wicker material and one frame was slightly bent upon arrival. Purchased this largely due to the fact that shipping stated it would arrive within three days but ended up being a 7-day delivery time. Was really hoping to get this on time for a fourth of July party but was disappointed when it came days later. Some reviews stated that things arrived in separate days or with the wrong color, but all three boxes arrived with the correct parts on the same day. Can confirm that the assembly is not the easiest and will take a few hours, regardless of mechanical skill. No room for power tools to help with assembly.

So far I’m decently happy with this purchase. It seems smaller than I expected. But I feel we got what we paid for. I got the natural color wicker and I really like it.We read the reviews on it being hard to put together and I’d agree. The bolts are hard to get on and it would’ve taken forever doing it by hand. My husband used a star bolt with our drill and it was so much faster!The cover fits pretty well. Some reviews weren’t happy with it. But it seemed to fit nice. We’ll see after this last rain we got.My only concern is with how the glass fits on the top of the table. The suction doesn’t seem to do anything. So we’ll have to figure that out.

It wasn’t so bad to follow the instructions to assemble, BUT I highly recommend to have someone help you, even if it’s just to get your hardware together for each section to make the process go a little quicker as it was about 100 degrees in Florida the day we assembled it. 🥵😅😰 Also, it sits a little lower than I expected, overall I love it and the color.

I don't want to rate this set low, since what has arrived is the exact quality I expected, however since everything has not arrived yet to assemble the sectional, I'm temporarily rating this one star. I'll make sure to update this review when and if the last box is sent.This sectional comes in 3 boxes, A, B, and C. Like many other reviewers here there was an issue getting the 3 boxes delivered. Within 2 days of ordering I received 2 box Bs. Then a couple days later I received box A and was told that shipment was complete. Box C contains the backrests for all the seats so the only thing I was able to assemble was the coffee table.I reached out to Amazon support and was forwarded to Best Choice Products support about my issue, receiving box A and two box Bs and not being sent a box C. A day later BCP support reached out to me and said they are sorry for the issue but before they could resolve anything they needed to know:-Was the package damaged upon arrival?-Did you thoroughly review the box's contents?For me nothing was damaged upon arrival and I was getting ready to assemble everything and matched all the pieces up to the instruction manual that came with box A. I responded to their message and heard nothing for another day. I sent a follow up email "just checking in" and then was told that:"Please know that the replacement for the Box C of your sectional conversation set has been submitted and it will be processed within 7-10 business days. We have attached a free FedEx return label that you can use for the return process. You may print it and attach it to the box or let a FedEx representative scan the label once you drop the package at the nearest FedEx station. "So now I have an entire room of my house that is housing all of this extra outdoor furniture which cannot be used and has to be protected since I have to return it in quality condition. I am concerned that something might happen to it and I just want the last remaining pieces to arrive so I can enjoy some time outside with my family. I have yet to receive any further communication since this message (which was sent 6 days ago) like a tracking number, but it seems I must remain patient for the next 2 weeks.I have 3 concerns at this point.1. The extra furniture might get damaged while sitting in my house, since I have a dog and she spends most of her time in that room.2. The last piece will not ever arrive, and the 7-10 business days is just a delay so I will not be able to ask for my money back.3. I do not have a large enough vehicle to transport the extra box to a facility to have it shipped.Needless to say, this has been very distressing for an relatively expensive purchase on Amazon. Like I said before the parts of the set that have arrived seem really nice quality, however obviously I cannot rate the product since the full product has not arrived yet and seems like it will not arrive for quite some time. I'll be sure to update my final review for this product when and if the rest of the product arrives judging the quality of the set, but for the time being I'm stuck in limbo and concerned that I've wasted my money.Edit: Yesterday afternoon the final box arrived. I did not receive any tracking information or anything so I was left completely in the dark on if or when this would arrive. I was assuming it would still take another week or so to arrive, so I guess that's nice. Well it would be nice if the box that arrived was the same color as the set that I ordered. It seems that consistently this company cannot ship the right items. I can only assume that this is to appease Amazon so they can say they shipped and delivered on time? I obviously don't know for sure, but it does seem shady.So now I have a set of half white half red cushions, with white wicker for the bases and dark brown for the backs. As I stated before, I really only care about having furniture to spend time outside with my family, so I'm not too much a stickler for the style of my set, but the mismatched colors is definitely not what I spent $800 on.Assembly was a PAIN! At least at first. It took me about 2 hours total, at first it seemed like it was going to take all night but I stated to get the hang of it. The set doesn't give you much room for using the tools to assemble the furniture so you'll likely be cramping your fingers and hunching over uncomfortably to assemble it. I actually ended up bloodying my knuckles from having them scrape against the wicker and ground while assembling. Personally I don't really mind any of that and it was kind of a fun experience going from "how in the world am I going to assemble this thing" to feeling like a pro after tightening more than 40 nuts and bolts, but maybe this might be a deal breaker for someone.As my last words: You really are pressing your luck when ordering from this company. It seems like many people have gotten the right boxes right off the bat, but it seems many others have had experiences like me. I'm still slightly frustrated from the whole experience so I'm leaving my overall rating right now at a 3/5. Though when it comes down to it, the set is pretty nice and now I have a unique two toned set so I'm not particularly THAT jaded. I might update this review to a higher rating if the furniture turns out to be really comfortable and great for spending time with my family and the terrible memory of my customer experience with BCP fades.