Avalon Bottom Loading Water Cooler Water Dispenser with BioGuard- 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Construction, Anti-Microbial Coating- UL Listed

Hot– Heats up quick. From room temperature to scalding in about 10 minutes. A ‘how hot?’ temperature dial would be preferred. [Perhaps for the next-level-up version, rather than this: the basic model?] As default-set, I need to wait 10 minutes for my tea to cool enough to drink. Using a kettle, I do not let it get that hot: do not want to burn my tea-leaves.Cold– Yeah, it is cold. But, I don't like cold water. So I never turn on Cold, unless I am expecting guests who might prefer that. [Which I then shut everything off again when they've gone.] Perhaps it is a bit too cold? Perhaps a ‘how cold?’ dial would be pertinent, for the next-level-up version? Again, I am not expecting perfection/exceptional at the cost of ‘cheapest available.’Temperature Conflict– All the internal tanks are interconnected within the fountain. [They all drain into Cold: but perhaps that's just the slope of my floor dripping it that direction, when powered off?] So, if Hot is left on long enough (3+ hours), the heat starts seeping over into Cool and Cold. Hot left always-on requires Cold to then be always-on too: lest you want your Cool to be warm, and your Cold to be tepid. [Leave it to engineers to expect end-users to turn (and leave) everything on, as the only way for it to work ‘properly.’] So then I must question whether that means Hot and Cold are constantly fighting over temperature, the battleground being within Cool, wasting how much electricity?Noise– I keep the entire thing Powered Off most of the time, preferring my drinking water at room temperature. I have the fountain wired to a switch, turn it on only when the water is running low, to prevent hearing the pump run every time I get a drink. It is not terribly loud, but unnecessary to hear. As it stands, given the volume of water the internal tanks store, I only need to power on the pump every third day or so for my drinking water. [Takes 90-120 seconds to refill.] If left on, there's always a high-pitched ‘eeeee’ noise. I suspect that would be the pump keeping itself primed. In a busy house or office nobody would hear it, but here alone in the woods, where one can hear everything, the sound grates on the nerves.Potential Problem– This fountain keeps pumping nothing, does not auto-shut-off, when the water-bottle runs out. The longest I left it ‘huffing air’ was 20 minutes, just to see if it would stop, as I didn't want to burn out the motor. So, what happens if you get a drink on the way out the door in the morning and thereby it runs out of water? Will it keep pumping nothing all day? I suspect that would kill it.Overall– Excellent. Looks classy. Works well for what it was designed. Five Stars. Would buy again, recommend to others.

Amazing! I'm not an easy 5 star reviewer but this product nails it. I waited 3 years to review because durability matters and it still functions like new. Perfectly chilled water. Hot and room temp also work great but not used much. Easy to use, easy to load (underneath not above), and the chiller reservoir is large enough to keep up with my use. I get $3-5 gallon refills of delicious RO H2O at my local grocery and am now personally drinking one every 2 weeks. Not overdoing it to say it's a life changer. If your water tastes great, you'll drink more. Thinking of buying 2nd unit for my office.

Had some water dispenser which stopped working. Absolutely needed a bottom load motorized one. Bought this based on reviews. Product is really great. It easily sets up. And you get hot and cold water on demand. I pair with a Tapo outlet and monthly bill for the constant heating was really cheap - $2-$3 for all the heating it was doing per month. Avg usage is 0.5kWh per day.But you get hot water immediately. My older unit had a button to press and then wait ~1m for water to heat up. This is no waiting. You get hot water asap. Been a few months and so far so good. Their thermos insulation seems to be keeping hot water hot for easily 18-24h without consuming another small electric round to heat it again. that's where the 0.5kWh/day comes in. 15kWh/month is fantastic.Because it is bottom load, no need to flip and spill water etc. The unit goes over the mouth of the 5g water bottle easily and snugly.Overall great buy

Why did you pick this product vs others?:This is a piece of garbage. A water cooler should last, with regular use and a non-nasty environment, AT LEAST five years. My last one lasted over twenty years, and it was only retired due to the metal rusting out, not for parts failure. This was barely over a year old when it stopped working. After innumerable emails and phone calls, and them trying to get me to buy parts that I knew wouldn’t fix it (I am a retired master mechanic) they finally admitted, based on symptom, that I should throw it away. Then they offered me a 15% coupon to by another one. Seriously? As if. Their support topics advise hanging parts from their wiring, which likely compounds the original problem, and the “technical support” staff clearly has no technical experience whatsoever, and is just reading a script, and not well, as English is clearly not their first language. Also, they were clearly aware they were selling a product with defective thermostats, as that was their immediate go to, but they wanted me to pay for it even so. Deeply, deeply disappointed. Now, this ends up in a landfill, because I don’t have any more time to commit to it. Before it does, the icing on the cake is that I have to see to the refrigerant being recovered so it doesn’t end up in the atmosphere. What a nightmare. Avoid this product at all cost. It is expensive junk, and will add a huge load of stress to your life not long after you purchase it. And, you will be spending more $ beyond its original purchase, either on parts or on an entirely new unit, in likely less than two years. Caveat emptor.