Is there any guarantee from the company if the chocolate they send you is melted?

This seller would not take responsibility for the melted chocolate I received because they are not really from ROYCE'. They are only pretending to be ROYCE' with their name. I would buy from the real ROYCE' USA online store. It's cheaper, faster and safer.

why it is taking so long for shipping?

Hi, good morning.It's amazon's default setting.I'll ship out soon.Thank-you!

Could you ship this items to China?

Dear Frank san,Thank you so much for your inquiry. Nice to see you on Amazon!Yes, we can ship you to China, but this is chocolate. we appreciate you to understand the chocolate may melt on the way to your country.Looking forward to your order,Online Japan Web Store

Is this packaged in a cool condition? Can you ensure that the chocolate does not melt when the consumer receives it?

It does have a heat-insulate layer, and the chocolate does not melt when we receive it. But I orderer during winter, I would still recommend you contact seller in advance. They're very responsive and helpful from my experience.

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🍫 Elevate your chocolate game with Japan’s finest bitter bliss!

ICONIC ROYCE BRAND - Join the global community of chocolate connoisseurs who trust Royce' for premium quality.
READY TO EAT LUXURY - No prep needed—just unwrap and enjoy the melt-in-your-mouth decadence instantly.
GENEROUS 20 PIECE BOX - Perfectly portioned for sharing or savoring over time—never run out of indulgence.
INTENSE GHANA BITTER CACAO - Savor the bold, sophisticated bitterness that sets this apart from ordinary chocolates.
PURE HOKKAIDO CRAFTSMANSHIP - Experience the artisanal excellence of Japan’s northernmost chocolate haven.

Royce Nama Chocolate 'Ghana Bitter' is a 190g box of 20 exquisitely crafted, ready-to-eat chocolates made in Hokkaido, Japan. Featuring rich Ghanaian bitter cacao, this premium Japanese confection offers a sophisticated, melt-in-your-mouth experience perfect for discerning chocolate lovers seeking authentic, artisanal indulgence.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Item Weight	189.94 g
Product Name	food
Units	190 gram(s)
Country of origin of primary ingredient(s)	Japan
LocationProducedIn of primary ingredient(s)	Japan
Brand	ROYCE'(ロイズ)
Cuisine	Japanese cuisine
Age Range Description	All Ages
Package Information	Box
Package Information	pack
Manufacturer	ROYCE'

Royce Nama Chocolate "Ghana Bitter" Shipping from Hokkaido Japan

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