My low battery light is flashing after only two weeks use, I only have one cat so limited use of the cat flap any suggestions or is the catflap faulty

Check the two optical sensors in the tunnel at the top near the door (outside) are clear and not obscured by cat hair. Also check that the bottom part of the tunnel where the cats belly goes when it comes in is still clean too. If either of these two are a problem then the unit thinks there's a cat in the tunnel and it switches on the microchip reader which uses a lot of battery. We have a long haired cat and the outer part of the flap near the hinge with the draft excluder needs regular cleaning to stop this happening. Good luck

Hi, i recently bought a staywell four way magnet and the neighours cats can easily break in, can anyone confirm this is durable to intrusion?

All we can comment is that since fitting this new microchip cat flap we haven't had a single unwanted visitor (well of the feline variety - in-laws are still getting in !!!) and our shy cat is a lot happier.

can it be manually operated so all of my cats can come in at night but not go out again ?

Yes, however one of our cats has worked out how to get out when in theory the cat-flap is locked. This rather smart cat bangs her paws against the flap such that the bottom corner moves slightly inward. She then slips her right paw under the flap, pulls the flap inwards, and squeezes out under the flap. Our older cat hasn't managed to work it out, so when he's inside, he stays inside!

We currently have a Staywell standard manual cat flap, will this one fit the same hole?

Hi Mrs B,The SureFlap Microchip Cat Flap has been designed as a drop-in replacement for many existing cat flaps. The hole dimensions required to fit the cat flap are 165mm (W) x 171mm (H).I hope that helps!Best wishes,The SureFlap Team

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Description

🚪🔐 Unlock exclusive access for your pet, hassle-free!

LONG LASTING POWER - Runs up to 12 months on 4 AA batteries (not included).
SMART SELECTIVE ENTRY - Only your pet gets in—no unwanted visitors allowed.
PEACE OF MIND WARRANTY - Backed by a 3-year warranty for reliable pet care.
VERSATILE INSTALLATION - Seamlessly fits doors, windows, or walls with optional accessories.
EFFORTLESS ONE BUTTON SETUP - Program up to 32 pets with a single touch.

The Sure Petcare SureFlap Microchip Cat Flap offers secure, selective entry for your pets using RFID collar tags or microchip IDs. Designed for easy installation in doors, windows, or walls, it supports up to 32 pet IDs and features a simple one-button programming system. Powered by 4 AA batteries, it delivers up to 12 months of operation and comes with a 3-year warranty, ensuring convenience and peace of mind for pet owners.

Specifications

Minimum compatible thickness	3 Millimetres
Frame material	Plastic
Dog Breed Size	Medium
Pet Type	Cat, Dog
UPC	812472020000 729557055645 740023071105
Global Trade Identification Number	05060180390006
Pet Type	Cats
Product Dimensions	22.7 x 22.2 x 12.5 cm; 453.59 g
Batteries	4 AA batteries required.
Item model number	SUR001
Pet Life Stage	All Life Stages
Item Form	Solid
Allergen Information	Melon Free
Closure	Flap
Volume	1 Millilitres
Number of Items	1
Quantity	1
Care Instructions	wipe clean
Specific Uses	Parasites
Battery description	battery_type_aa
Batteries required	No
Batteries Included	No
Item Weight	454 g

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