How long does it usually take to ship? And how can I contact the seller for more info on shipping?

I’ve have ordered item on 15 Nov22 . After mulitlple communication I have not received response and suddenly cancel order. It was thanksgiving week deal and 50% off now same item available with regular price and they requested to order with regular price. Very bad customer service. Stay away from this seller

Is this a scam? i'm reading a lot of the reviews asking this. how do i contact amazon?

I wouldnt call it a scam because they ship them mattresses out and you do receive them but they aren’t very good at all. I would only order if you need bare minimum and you don’t mind them being extremely uneven. Better for scrap foam.

Contains Glass fiber on the tag ?

If it does that is normal for the lining of memory foam mattresses especially cheap options on amazon. it is a cheap fire barrier. there are options that are more expensive that specifically don’t use fiber glass.

Where does this seller get off lying to Amazon saying they are no longer active sellers on this site, just to cancel my order and triple their prices?

By Christina Rogers on April 29, 2023

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❄️ Sleep Cool, Wake Refreshed — The Future of Comfort Delivered!

EFFORTLESS SETUP - Compressed and shipped in a compact box—just unpack and watch it expand to full size within hours.
COOL RESTFUL NIGHTS - Gel memory foam absorbs heat to keep you comfortably cool all night long.
HYPOALLERGENIC EASY CARE - Includes a washable, soft cotton cover that’s gentle on skin and simple to maintain.
PRESSURE RELIEVING COMFORT - Medium firm support contours to your body, reducing pressure points and aligning your spine.
CERTIFIED QUALITY ASSURANCE - CertiPUR-US certified foam ensures durability, safety, and eco-friendly materials.

This 8-inch gel memory foam mattress combines medium firm support with advanced cooling gel technology to provide pressure relief and temperature regulation. Packaged conveniently in a bed-in-a-box format, it expands quickly for easy setup. Certified by CertiPUR-US, it features a hypoallergenic, washable cotton cover for lasting freshness and comfort.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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Color	White
Is Assembly Required	No
Primary material	Gel Foam
Top Material	Gel
Upholstery material	Cotton
Style	8 IN
Capacity	Full
What is in the box?	1 mattress
Item Shape	rectangular
Mattress Comfort	medium
Top Finish	Pillow Top
Care Instructions	Hand Wash Only
Publisher Code	FAF6P
Number of Shelves	1
Shipping Weight	18.6 Kilograms
Item Model Number	Memory Foam Mattress
Manufacturer	FDW

6/8/10/12 inch Gel Memory Foam Mattress for Cool Sleep & Pressure Relief, Medium Firm Mattresses CertiPUR-US Certified/Bed-in-a-Box/Pressure Relieving (8 in, Full)

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