Can this pump pump dirty water?

No, suggest pumping filtered clean water.

There will be water leakage on the water outlet side.

Please tighten the water outlet firmly.

After receiving the pump, the water level sensor fell off.

Please use tape to secure the sensor to the appropriate starting water level.

What should I do if the backflow of water in the water pipe causes the pump to start frequently?

Please install a check valve on the tubing. Alternatively, a larger reservoir can be replaced to reduce the impact of backflow water on water level height.

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Specifications

Brand	MSELTOS
Color	Blue
Material	Plastic
Style	Automatic Sump Pump
Product Dimensions	4"L x 4"W x 5"H
Power Source	Corded Electric
Item Weight	1.03 Pounds
Maximum Flow Rate	6.67 Gallons Per Minute
Maximum Lifting Height	5 Feet
Voltage	115 Volts
Manufacturer	MSELTOS
Specific Uses For Product	Inside; Amateur
Part Number	MS-400
Item Weight	1.03 pounds
Item model number	MS-400
Size	5 FT 400 GPH
Pattern	5 FT 400GPH
Wattage	25 watts
Item Package Quantity	1
Sound Level	17 dB
Included Components	1/2'' Water Outlet, 3/5'' Water Outlet
Batteries Included?	No
Batteries Required?	No
Warranty Description	1 Year Seller

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.