KwiksetConvert Smart Lock Conversion Kit (Amazon Key Edition – Amazon Cloud Cam required), Compatible with Alexa in Satin Nickel

Took some figuring how to pair the lock to our Alexa/Amazon account without the Amazon Cloud Cam (4 hours trying different things and scouring the internet... a few beers, a few tears and a million cuss words) because no, of course, like a lot of you I didn't read that part of the title/description (I bought it on Prime Days and I was at work, so I only half read the title)... and then I read the magic words on the Amazon description of the product... "Alexa, discover my devices" to my Echo Show and as if by magic, it paired the lock! NO AMAZON CLOUD CAM REQUIRED (but you may need a Echo Show or EchoPlus 2nd Gen)! We bought two, so I got cocky and thought, great, I'll try that again, nope... didn't work, because apparently once you pair a lock or security device to Alexa, you must pair additional locks through the app... but amazingly, I went through the app, and it did not take 4 hours to pair it (5 minutes). I swear, I did the same steps for the first lock and it just wouldn't pair initially. Both of my locks are now paired, we can lock our doors remotely with our phones, or by voice command in the house with any of our Alexa devices. The actual installation was easy and the instructions were adequate.A cool feature of it is in order to get Alexa to UN-lock the door by voice command you have to enable it (and I don't recommend it as someone shouting loud enough can unlock your door if your Alexa is in range, as mine is), but the default is you can't unlock the door by voice command. You must also enable it to be unlocked through the app (and this is a separate permission through the app) so if you enable your phone to unlock the lock, that does not mean you enabled the voice command to unlock it. This does NOT affect your ability to lock the door by voice command (which makes sense), or by the phone app.I have set a schedule so the lock locks itself at a certain time of night (because I have teenagers who forget), and you can also set the lock to lock after a certain amount of time after you unlock it (say 30 seconds). I'm rather pleased with it now that we have them set up.I will say this about the Amazon Cloud Cam requirement, it requires you to set up with Amazon Key app... which if that service is not available in your area (as it was not in ours) because it is still a VERY new service, then you're out of luck, you can't download and set up anything with the app, and I find that to be a HUGE flaw. Even if Amazon does not deliver, it should enable to app to set up devices and hook them up to your Alexa(s) without that part of the service... why do I care? I've got my locks working? Because I also bought a garage door opener, that also uses Amazon Key, and it is the ONLY way to connect the garage door to your Alexa (even though set up does NOT require an Amazon Cloud Cam... doesn't even mention it in the set up instructions)... and as of the time I'm writing the review I have NOT found a way to link THAT with my Alexa/Amazon account, so for now, it remains a separate app to run... which is fine, just a minor inconvenience to have to set up a separate schedule and parameters for it. How is that relevant to *this* review? If you're a sucker and bought the Amazon Cloud Cam to pair this lock to your Alexa/Amazon account using Amazon Key, it may not let you just because the service isn't available in your area... so buyer beware!All that said, I fully recommend this lock as a way to hook up your lock to your Alexa!

I bought this product in order to be able to give access to by Condo to my girlfriend (plus it is a cool tech item, lol). While a failure in that regard, two months out I still have mixed feeling with regards to my purchase.To start off with the install was fairly complex, but doable for the average user. I had the misfortune/fortune, to have bought a different version of this lock previously (which is a different story) with the instructions only written in Spanish (which I unfortunately can't read). While that was frustrating it did make the installation of this lock fairly easy, as I learned from my previous experience from the other lock.Pairing it to the hub (which I bought separately) was fairly easy, and so was issuing the keys. Overall ascetically it's one of the best smart lock options out there, it's easy to use, allows for easy touch keyless entry, and for remote monitoring/key issuance.Those are the pros, the cons so far after two months (and why we are now back to physical keys at least as a backup) as I can tell are two, and for which I subtracted on star each. The first is that for a $200 purchase you shouldn't have to shell out another $100 for a separate hub to get remote non-Bluetooth access. At the $200 mark it already ranks as one of the more expense smart home purchases that you can make, and at $300 (with the hub) it's just ridiculous for what it is.The second and less serious (but perhaps even more annoying) is that they either need to pack better complimentary batteries with the lock or make you buy your own separately. About two weeks after I bought the lock, the lock began experiencing connectivity issues with the hub and a week or so later died. As I suspected, it was the batteries, and after replacing them with Amazon Basic rechargeable batteries (a good investment btw if you seriously into the smart home world as everything seems to run off of batteries) it started working again and I haven't had a problem since.At a $200 price point, in my opinion they should at least provide you with a decent set of batteries if they are going to bother. I also suspect, given the similarity of my issues to many of the reviews I read before buying, that Kwikset could eliminate a substantial number of complaints about their product and improve user reviews substantially by just providing purchasers with better batteries (and thus increase sales in the process). It's sad such an easy fix goes overlooked for an otherwise great product.Overall I would describe it as a potentially great product with lots of potential. At a better price point and with different batteries, it could be great.

I got one that should have been returned to the manufacturer. The motor doesn't work like its supposed to. However, using the key or turning the lock manually works fine. Try to link it with the app.. it doesn't recognize the lock no matter how many times you take out and put the batteries back and do the reset procedure. I unmounted it, put it back in the box and sent it back.I ordered one from a different manufacturer on Amazon. Hopefully works out better for me. Look for my review on that one.

Using this with home assistant with Zigbee2mqtt. Reguarly it will just no respond to commands published for no reason.Will work well for ages then just 2 weeks of hit or miss, then back to fine.EDIT: I've changed my rating to 2 stars from free, as the turning component of the lock is plastic it has worn out after a year.

A little disappointed to find my NEW lock was actually opened and repackaged.Really should have made it clear it was a shop seconds, or opened pack.One adapter kit was repackaged in a sandwich ziplock bag.I have discovered i need and additional piece to make it work with the kwikset 985 deadbolt.Not sure if it was supposed to be in the box or not.

Great valie