ASURION 4 Year Luggage Protection Plan ($100 - $124.99)

Quick and easy resolution to my damaged product.

I travel often and can wear out carryon luggage quickly. The Asurion coverage replaced my bag by issuing a gift card within 24 hours. The customer service representative was friendly and knowledgeable. I highly recommend their coverage.

I bought the 4 year coverage 2 years ago for a 3 piece luggage set I needed. I was hesitant as most any other time I've bought long-term product protection, turned out I never needed it. But, I went ahead and got it.Fast forward to two months ago. While not heavy use or overweight, I hit a huge opening in the sidewalk while wheeling the suitcase and, sadly, shredded and broke one of the wheels. I got the insurance info when I got home, went online and filed the claim, ready to go with pictures and everything.The online claim filing was easy...asked a lot of important questions and when done, clicked submit. I quickly received a Claim number, etc email and was told it could take up to 72 hours to process and for any additional follow up.ONE DAY LATER. Email lands saying claim was approved and the ENTIRE amount I paid for the 3 piece set, not pro-rated for just the damaged piece, was being sent to me in the form of an Amazon Gift Card. (insert jaw drop here)I cannot recommend this option enough. And, using the claim funds, bought a new set. And yes, I bought the insurance protection as well!WELL DONE and THANK YOU!!!

Bought my luggage in 2021 and decided to buy a 4 year cover with Asurion. Due to frequent travel, one wheel on my luggage broke after 3 years and thanks to Asurion I have a new luggage again. Value for money spent is all I can say.

My covered suitcase broke a wheel. From my phone I snapped a picture, started a claim, texted my wife I was safely in my hotel and by the time I finished the text I had a message I would receive an Amazon gift card. Less than 20 minutes later I had the card and ordered my replacement luggage. Great experience and well worth the money.

Our Suitcase broke and Assurion immediately emailed us an Amazon gift card to replace it.

Don't buy this. It's complete false advertising. We had a tear in a backpack purchased. The website says this: COVERAGE: Plans starts on the date of purchase. Stains, rips or tears and seam separation covered from day one. Defects in materials or workmanship covered after the manufacturer warranty expires. When we tried to file a claim. We were not able to because we were told that we have to go through the manufacturer because it's still covered by manufacturer warranty. On the product page, it also says what's covered DURING and AFTER manufacturer's warranty. Rips and tears are listed on that list, and yet ASURION is not covering the rips and tears. The product page says:COVERAGE: Plans starts on the date of purchase. Stains, rips or tears and seam separation covered from day one. Defects in materials or workmanship covered after the manufacturer warranty expires. For truth in advertising purposes, that should read that the coverage starts after the manufacturer's warranty expires. The product page also says, "NO GOTCHAS. NO GIMMICKS. NO GRIEF." Again, not true. I feel the product page is making this product sound like it covers from day one, and that it's an easy process. It was not for us, so I don't recommend purchasing. Make sure you read all the fine details (the user guide pdf listed under the "product guides and documents." I think that will convince you that this coverage is not for you! Also, hiding all the "truth" about the coverage in literal fine print on a pdf, while making it sound like amazing/easy coverage everywhere else on the product page is a GIMMICK!

I'm really glad I purchased the extra insurance. My bag broke in 2 months and my 4 year warranty took care of me. No hassle.