Waterpik Sonic-Fusion 2.0 Professional Flossing Electric Toothbrush with Water Flosser Combo In One, White SF-04, Packaging May Vary

Fantastic. Doesn't hurt but does the job. Really gets to areas that you can't get to by flossing. If you have receding gums, this is for you. Our dentist gave us a coupon for the exact same product and Amazon beat that price by far. More importantly, my husband's gums have improved quite a bit. There's a little bit of upkeep required (cleaning, etc.) but worth the effort.

TLDR: If somehow the flosser doesn't respond to the toothbrush's signals and the radio and toothbrush resets don’t work, drain the toothbrush's battery completely by setting it idle for a week or so and reconnect the set to power. Make sure you place the toothbrush in the base before reconnecting the set to power. Waterpik offers great customer service and the device works great and does what it's supposed to do most of the time. ----------------------------------------- I bought one 2.5 years ago, and after less than 2 months of using it, the flosser stopped responding to the toothbrush's command. I don't know how it happened but I knew it was a housekeeper who unplugged the device as he had to clean the counter. After a few days of testing the flossing function and trying the troubleshooting techniques without success, I gave up and contacted Waterpik's customer service. They asked for anything, you know, that would allow them to honor the warranty. The process was a bit annoying (just a bit, and is absolutely nothing compared to arguing with insurance about coverage) but Waterpik in the end sent me another set for free which I'm still using today. Being the environmentally conscious and lazy person I am, I kept the first set because it'd be a chore to dispose of it properly, so I just put it into the original packaging and stored it in the vanity cabinet. Last year, I had to move to another state and while I was packing stuff up, I saw the set and decided to give it another try before completely throwing it away. And it xxxxing worked!!!!!! Now that I commute in between cities, I've placed one at the residence close to my workplace!!! Also I've been periodontitis free for the past 2 years! Thanks Waterpik!!

3 years of daily use and it works great. Replace the brushes and keep it clean. Combination of water jet and brushing does a great job keeping my gums and teeth clean healthy. Easy to use and consistent results. I add mouthwash to the water in the reservoir or hydrogen peroxide. Much better at getting under crowns and between teeth than floss or a toothbrush. Happy with the purchase.

I love my electric toothbrush, but after one year of use, the water flosser suddenly stopped working this morning. I expected it would last longer. I'm sad to see it go, but not certain I'd make the same purchase. Recommendations?

I picked up the Waterpik Sonic Fusion 2.0 because I wanted to simplify my bathroom counter and it has done exactly that. Having a full electric toothbrush and water flosser in one unit makes my routine a lot easier. The brush itself feels similar to a good sonic toothbrush, with strong vibrations and different modes so I can pick what feels best. When I press the button to add the water flossing, I can feel it flushing around and between my teeth in a way that regular brushing never did. The water pressure is adjustable, which helps a lot if you have sensitive gums. I started on the lower settings and worked my way up as I got used to it. The reservoir holds enough water for a good cleaning and the handle is not too bulky even with the hose attached. It is a little louder than a basic electric toothbrush and there is a small learning curve to avoid splashing at first, but after a few uses it becomes second nature. If you like the idea of combining brushing and flossing in one step and want something more powerful than string floss, this combo unit is a very solid choice.

I purchased this to reclaim some space and reduce the amount of plugged in devices around my bathroom sink. I already had a separate electric toothbrush and water pick which I loved and now I have one device that does both which I love even more. I like that it has a very small footprint and doesn't take up a lot of room on the counter. I also like that the water tube coil thing rotates in the socket 360 degrees, so it never gets tangled and goes right back into position after each use. Cleaning-wise, I feel like my mouth has never been cleaner. I love that I can just fill the reservoir and go from brushing to water flossing with the push of a button. The various adjustable speeds on the brush and the water jet should be suitable for anyone's tastes. Finally it's easy to keep clean than a standard toothbrush because the water flossing helps rinse away all the toothpaste residue which sometimes gets left behind. While it's a bit pricey, it ticks off so many boxes for me in terms of convenience and performance.

My dentist suggested I invest in this so I purchased it. Works great but it does take some getting used to as there are flossing and brushing options as well as settings. It's so much better than a regular toothbrush. I highly recommend it!

I had one of these and loved it. I even rave about the product to my friends and bought one for Christmas as a gift for one of my best friends. It ended up being a mistake with plenty of consequences. The unit didn’t work, and after several attempts of investigating it once she turned it over to me, I found that the base unit and the toothbrush don’t match IDs, so the highly touted wireless connection didn’t work and would never work since they are tied to the unit’s ID. This careless mistake on the manufacturer’s side meant I was forced to take back the present and return it. I had to then personally repack it and bring it to the post office and pay $66.60 to ship it back. Amazon is only going to reimburse me for half of that, and only weeks from now. Terrible service on both Amazon’s part (I’ve always been able to get returns picked up but they don’t offer it anymore) as well as Waterpik for screwing up in the first place!

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Truely believe the product is a faulty given a large number of reviewers came back here with the same issue with wireless water flossing after a few months of use. I have contacted Amazon to contact seller for warranty services or compensation, if any. Will be back to update here upon their response. Update: 24/01/2023 got a auto-reply from the system that the seller of my unit is no longer Amazon, so I am not able to ask for further support. Will face a dispute under Australian consumer law.

Hi sir, I received my order today, but after had charged 6 hours, it was not working. I pressed both Brush and floss button and not response at all. what should I do?