Seculife SOS Wristband – Elderly Life Saving Fall Alert System, Emergency Call Button, Assistive Speakerphone, GPS Tracking, Seniors Dementia, Alzheimer’s, 24/7 Medical Monitoring

What is the most important part of dealing with a business is the service they provide, and I place Seculife at the top of that list. First, their product SOS Watch is outstanding, it is perfect for someone you provide care for. It’s easy to call, track and allows you to know when and where your loved one is. I highly recommend it…

Not at all as advertised. This device barely worked, also you have to subscribe to pretty pricey service plan. Which if you decide you do not like, want or need is NON-REFUNDABLE after only 10 days.Idk about the rest of you but for me & my family life happens. Plenty of things can happen or change causing one to change their mind, need to cancel a service, &/or simply just no longer need a device they maybe once did…That being said i did cancle within the ten days. I returned the device (i purchased through amazon mind you) i was refunded the money for the device & then was told i would have to wait 60 to 90 days for a refund of my nearly $400. Dollars for a subscription service that never worked, i only had for 5 days, & this service had the awfulest customer support i think i have ever experienced. Bottom line this device, & the subscription service that connects it is not at all senior friendly or at all efficient. I would not recommend this device to my worst enemy.

Good watch and good way to contact.

Received my device today. It has no charger plug, I was told that I had to buy my own. The instructions were own a business card where I could barely read because the text is too small. Good luck for an older person trying to read these instructions! And when I called customer support, it took a while before someone answered, then they weren’t helpful at all. I hope this is not the type of response time that my grandmother gets in an actual emergency! ☹️

The wristband is comfortable. Sound quality is quite good on phone calls. Lots of great features like fall detection, geo fencing, auto answer, and location history. A text is sent when the battery is low and the app indicates the remaining battery life so you know when to charge it. This product is definitely worth the peace of mind knowing you will be able to locate a missing loved one.

Once second-level support team got involved a replacement device was sent to resolve issues. Works as expected.

I tend to not review products, whether I like the product, or it disappointed me. Some products are just inferior to others, and you get what you pay for. I didn't buy this product thinking it was a piece of crap. I needed it to work for my elderly parent. This complaint goes more to the company than the product, but the product was a piece of crap also. I paid $45 for this device. I also paid the monthly fee, which is more than $17, but Seculife can't be bothered to update their description. I thought the watch was mine, but when you go to cancel the account they will charge you $99 if you don't return your device within 30 days. My dad fell, and it broke. That goes to the quality of the device. I returned it, and they charged me $125 saying it was beyond repair. This device has 4 buttons on it. Calculator watches are more advanced. There is no way it cost $125 to replace, or repair. This company should list all of the extra costs associated with the renting of their device.

Very good device for someone who lives by themselves combined young or elderly. Responded in seconds after hitting the sos. Recommended!