I do not see the size of the large warmers. Could someone provide the dimensions of the warmer itself, not the box?

They are 12x6 inches and 10.5x6 inches

Product arrived in solid form, does this mean it is faulty? (I had ordered a few of these and only one of them solid, the others were liquid)

hello sir product must be liquid you can return the solid one thank you for asking

And if the disc breaks into pieces.. never activating?

I have never had that happen and I have used mine many times. Return it.

I was activating one and the plastic broke because of the metal disc. What do I do?

Contact the company and tell them what happened. They will most likely replace it.

Desertcart Logo

Deliver to Tunisia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥 Activate your recovery, anytime, anywhere!

CLICK ACTIVATE - Instant activation with a simple flex of the metal disk—no batteries, no hassle.
DUAL MODE THERAPY - Switch effortlessly between soothing heat and refreshing cold compress for total muscle care.
LONG LASTING WARMTH - Delivers up to 60 minutes of consistent heat to energize muscles and accelerate recovery.
TRAVEL READY RELIEF - Compact, lightweight design perfect for gym bags, hikes, or office desks—relief wherever you go.
ECO FRIENDLY REUSABLE - Reset in boiling water and reuse endlessly—sustainable pain relief that keeps up with your active lifestyle.

The SomaCare Sport & Back Hot Pack offers advanced hot and cold therapy with a simple click-to-activate design. Reaching 130°F and maintaining heat for up to an hour, it targets neck, shoulder, back, and joint pain to boost blood flow and muscle recovery. Compact and reusable, it’s perfect for pre/post workouts, travel, and everyday relief.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.