HP Glossy Universal Paper Roll Q1426A, 610 mm x 30.5 ml - White, Pack of 1

I am using a fairly old HP Design jet 1300NR (which works perfectly). However the non branded glossy photo paper I was using immediately before changing to the HP roll worked fine. As per other reviewer certain colours simply do not dry. I have left for over 24 hours and ink will still brush off the paper. I am fairly experience with large format printers and have tried various paper settings and personal calibrations with no joy. Having not tried until after 30 days the supplier washed their hands of it and told me I should ring HP (providing an incorrect number). I am now probably stuck with this. I will only be purchasing from a supplier with relevant specialised knowledge in future.