HONBAY Velvet Modular Sectional Couch, U Shaped Sectional Sofa with Storage Tray Ottoman Sofa Couch with Reversible Chaise, Green

Perfect size the color is perfect velvet gray,Easy to clean, great value, and very strong & soft.

the basics in short: Fit and finish is good, it’s easy to assemble ,it’s not a heavy duty or high dollar couch for the price point its sturdy and well built, fabric is better than expected, it feels great to the touch and looks luxurious yet it’s very comfortable. Our only issue was. WRONG BOX SHIPPED. long version : We ordered these couches and once they arrived they were all that we thought they would be. The Nail Head look, the velvety material in a rich, beautiful shade of gray that’s so soft to the touch and attractive to the eye. It was a breeze to install and assemble the couches except when We were about half way in assembly of the couch and we realized, One box was wrong. A different color and style couch, though they were similar. We were stopped on our tracks and disappointed. I contacted the company and to be honest I didn’t think I will receive much of a response. To my surprise the management contacted me and offered their support immediately. They backed everything they said. Unfortunately due to timing we couldn’t wait for a new couch to be shipped again. They immediately refunded my money and told us to keep the couch if we like or they pick it up. They were very apologetic and sincere. I would definitely recommend all my friends and family to them for their furniture needs even though we ended up at Costco due to time limitations ( that end up being a whole lot of issues later) P.S , the couch was given to a needy friend who made it work, the wrong parts were very similar that unless you pay close attention you wouldn’t tell. Everything worked out at the end and a great friend received a decent couch out of it.These days service is often a thing of the past. This company proved customer service is still the alive and the king. Months later I’m taking the time to review them and have a great experience in a bad situation.

Couch overall is really great and very easy to put together. We purchased the 9 seater so the couch shipped in 5 packages. We received 4 on the first day and one on the second day. We put it together the first day no issues, and added the last part the second day. The cushions are firm but we like them. Wish the back cushions were fluffier/softer but throw pillows can help. Lots of room to lounge.

The couch looks good and is easy to assemble, but it's not very comfortable. I bought the cream color, and when I received the package, some parts were dirty because they weren't covered properly. Additionally, the pillows are a bit too wide, so they don’t fit well.

For the value, you get what you pay for. It’s super soft, and can easily fit into an apartment. We just moved in so ensuring it would fit in our living room was the first priority. The box came damaged; however, the contents inside were unharmed. Easy set up, doesn’t have that weird factory smell, and appears in the space nicely.

Update: initially I know there was some marks within the cushions, And customer service said it was due to manufacturing And they were working on fixing it. They offered me a $90 refund. However, I realize that it will only be a couple months before my couches are missing huge patches due to manufacturing. And most people know ordering a couch and then having to send it back for a refund is a lot of work. So Warsaw, this couch is not made in a way that it would last for a long time. It’s disappointing for the price.I honestly really love this couch and I didn’t think that I was going to because I bought it off Amazon. I love that it’s versatile and you can put it together how you’d like. The color was perfect. The material was perfect. And I’m excited that I could literally add pieces to it if I would like. Missing some legs for the ottoman however the seller shipped them immediately.

Hopefully they will fix the listing, but when I ordered, it was supposed to have ottomans that turn into trays. They sent me regular ottomans instead without notifying me they were out of the tray ottomans until after it arriced and I sent an email. They did offer a partial refund which I will accept.The couch is looks good. The bottom cushions are quite comfortable, but the back cushions are very thin and somewhat short. The backs do not feel very comfortable, but are salvageable with throw pillows. This is the reason I decided to accept the partial refund and keep the couch.Please make sure the couch you are ordering, is the couch they are sending.

The finished product of this couch was amazing!!At first i was confused on the first shipment it was 4 boxes delivered and then the best day the other half of the package was delivered which was 3 boxes and completed the whole couch!!It’s comfortable and a great fit for a big living room !10/10 recommendDefinitely worth it and the price!