1. How do I update the firmware for the monitor and camera?

For first use, update the firmware to the latest version:

2. What situations are suitable for using the battery-powered camera?

The camera works great whether plugged in or running on its 5,000mAh built-in battery, ensuring seamless use during trips or power outages. When using battery power, you can expect about 9 hours of use and around 5.5 hours with night vision.

3. What detection features does the camera have?

The camera features cry detection, loud noise detection, and temperature monitoring. You can adjust the sensitivity for cry and noise detection with five different levels and set the push notification intervals to avoid frequent disturbances.

4. What does the Wi-Fi switch do on the camera?

The Wi-Fi switch is there to protect your privacy and security. When it's turned on, the camera connects to your router, letting you view the livestream on the app. If you turn it off, the camera will only connect to the monitor.

5. How does Smart Connect work?

Smart Connect is enabled by default. When the camera's Wi-Fi switch is on and it's connected to Wi-Fi, your device automatically switches between Wi-Fi and local connection for optimal streaming. To disable it, turn off the camera's Wi-Fi.

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👶 Stay close, even when you’re far—because every detail matters.

PORTABLE POWERHOUSE - Built-in 5000mAh battery lets you move the camera freely—perfect for travel or power outages.
PRIVACY FIRST SECURITY - Toggle Wi-Fi off for local-only connection with military-grade encryption and secure local storage.
CRYSTAL CLEAR 2 K HD VISION - Pan 330°, tilt 60°, and 4× zoom capture every precious moment day or night.
SMART NOISE REDUCTION ALERTS - Active noise cancellation cuts background noise by 20 dB and notifies you instantly of baby’s cries or room changes.
HYBRID WI FI OFFLINE MONITORING - Stay connected anywhere at home or on the go, even without Wi-Fi.

The eufy Security Baby Monitor E20 combines 2K HD video with a 5'' 720p display, offering 330° pan, 60° tilt, and 4× zoom for comprehensive baby monitoring. Its hybrid Wi-Fi and offline modes ensure seamless connectivity anywhere, supported by a powerful 5000mAh battery for portability. Advanced noise reduction and real-time alerts keep parents informed, while robust AES-128 and RSA-1024 encryption guarantee privacy. Perfect for modern parents seeking reliable, secure, and flexible baby monitoring.

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