How do you get the pump to pop up?? Twisted for 10 minutes and won't pop up!

Ok, so you’ve turned the spiget portion. That’s to bad, but you can still get it open. Turn the spiget 1/4 turn and pull up slitly, it should pop up on its own. Now if it doesn’t work the first time, repeat turning the spiget another 1/4 turn. Continue this until the unthreaded portion is aligned properly. If you have any new bottles try turning it 3/4 turn and pull, it should pop out. Good luck.

Order calls for pack of 6. Only received a pack of 4. Can you Please send the other 2?

Mine was only a pack of 4 also. contact the seller about their ad issue

I purchased this 3 months ago and it was clearly described as a 4 pack. Now it does not say that. Is it still a 4 pack?

the shipping weight shown is more than 6Lbs, and the dimensions of the package would seem to be about 4 of this item. I would say it is still a 4 pack.

Thanks for asking! St. Ives does not test on animals and is certified PETA cruelty free. St. Ives has enacted a policy prohibiting any animal tests on its products, anywhere in the world. Please reach back out with any other questions.

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🌿 Glow Naturally, Feel Unstoppable

NATURE POWERED GLOW - Harness the soothing power of rose and argan oil for radiant, silky skin.
VALUE PACKED 4 PACK - Stay stocked and glowing with four generous 21 fl oz bottles, because your skin deserves the best.
ALL DAY HYDRATION BOOST - Delivers 100% of your skin’s daily moisture needs with a lightweight, fast-absorbing formula.
EFFORTLESS DAILY RITUAL - Pump, smooth, and go — a quick, non-greasy application that fits your busy lifestyle.
SENSITIVE SKIN FRIENDLY - Dermatologist-tested and paraben-free, perfect for even the most delicate skin types.

St. Ives Smoothing Hand & Body Lotion combines rose and argan oil with 100% naturally sourced moisturizers to deliver fast-absorbing, non-greasy hydration. Dermatologist-tested and paraben-free, this lotion is designed for daily use on dry and sensitive skin, providing all-day softness and a radiant glow in a convenient 4-pack of 21 fl oz bottles.

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