What should I do if I find that the water is not coming out?

Try to unplug the adapter from the power outlet and plug it back in.

How to perform daily cleaning and maintenance?

Disassemble and clean the pump every 2 weeks. Use scissors/tweezers to remove the rotor, then brush it thoroughly. Replace the filter and sponge, and refresh the water in the fountain.

Are there any cleaning recommendations before first time use?

To ensure better use, we recommend that you rinse thoroughly with running water before first time use.

What is the on/off button on the power cord for?

This button only serves to turn the blue light on/off.

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💧 Elevate your pet’s hydration game with award-winning style and tech!

SOFT LED ILLUMINATION - Illuminate your pet’s drinking zone with a gentle LED light for easy water level checks and spill prevention.
AWARD WINNING INNOVATION - Join the elite pet parents with a 2023 Pet Innovation Award-winning design that sets the standard for hydration tech.
5 STAGE PURIFICATION SYSTEM - Coconut shell carbon, cotton layers, and ion exchange resin combine to deliver crystal-clear, fresh-tasting water.
MASSIVE 94 OZ WATER RESERVOIR - Less refilling, more peace of mind. Keep your pets hydrated all day with a generously sized water tank.
PREMIUM STAINLESS STEEL BUILD - Dishwasher-safe, BPA-free, and ultra-hygienic — a sleek upgrade that blends durability with modern style.

The Veken Stainless Steel Cat Water Fountain is a 2023 Pet Innovation Award winner featuring a durable, hygienic stainless steel design with a large 94oz/2.8L water capacity. It incorporates a 5-stage filtration system for pure, fresh water and includes a soft LED light for easy monitoring. Perfect for cats and dogs of all life stages, this automatic water dispenser reduces refills and promotes healthier hydration habits.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Product Dimensions	21.34 x 21.34 x 13.46 cm; 1.03 kg
Item model number	PFC3V330
Pet Life Stage	All Life Stages
Allergen Information	Allergen-Free
Colour	metallic silver
Quantity	1
Specific Uses	Indoor
Batteries required	No
Voltage	1.2E+2 Volts
Item Weight	1.03 kg

Veken Innovation Award Winner Stainless Steel Cat Water Fountain, 94oz/2.8L Automatic Water Dispenser with Replacement Filters and Silicone Mat for Cats, Dogs,

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