The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

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✨ Mop Like a Pro, Live Like You Mean It 🧹

BUILT FOR BUSY PROS - Lightweight 2.22 kg design with quick-dry tech saves time and labor—clean smarter, not harder.
COMPACT YET SPACIOUS - 6.5L bucket capacity fits all components neatly for easy storage without cluttering your space.
ECO FRIENDLY COST SAVVY - Includes 6 reusable microfiber pads designed for superior absorption and long-lasting use.
HANDS FREE CLEANING POWER - Dual-chamber bucket separates wash & dry for effortless dirt removal without touching grime.
REACH EVERY NOOK CRANNY - 360° swivel mop head plus extendable handle conquers corners, walls, and under furniture with ease.

The JOYMOOP Mop and Bucket Set features a smart 2-tank wash and dry system that keeps your hands clean while efficiently removing dirt. Its 360° rotating flat mop head and adjustable stainless steel handle (26.5 to 60 inches) allow you to clean floors, walls, and hard-to-reach corners effortlessly. The compact 6.5L bucket stores all components neatly, and the set includes 6 reusable microfiber pads for versatile wet and dry cleaning. Weighing just 2.22 kg, this mop set is designed for professional-grade cleaning with minimal effort and maximum convenience.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

697.26 DT

Duties & taxes incl.

Tunisiastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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Included components	Mop Head, Mop Mat
Item volume	6.5 Litres
Special feature	Reusable
Item weight	2.22 kg
Unit count	1.0 count
Brand	JOYMOOP
Manufacturer	Jianmei
Product Dimensions	25.5 x 18.01 x 38.61 cm; 2.22 kg
Care instructions	To maintain long-term usability, it is recommended to replace the pads every 1-2 months until the frequency of use., You need to insert the three cards (head mop) completely into the three slots to the bottom.
Batteries required	No

JOYMOOPMop and Bucket with Wringer Set for Home, White Flat Squeeze Mop Bucket Set for Floor Cleaning, Hands Free Wet Dry Mop for Walls, 60" Mop with 6 Reusbale Microfiber Pads

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